Lucien and Lexus of Marin provided excellent service in resolving a difficult and unusual repair job!
Upgraded my mommy car!
by ShaunaMS from Lakewood Ranch
January 14, 2019
Love my Pathfinder! We needed a bigger car with the 3rd row and the Nissan Pathfinder meets all our needs. USB ports, easy to use display screen, lots of cup holders and rear plugs for powering multiple divices. Lots of room with all seats laid down. Big engine for those needing power and great on gas mileage.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Best SUV I've ever owned or leased
by mistom2 from Eagan, MN
December 14, 2018
This SUV was more then I expected in comfort, power, reliability, safety features, and looks. The starting wheel warmer in Minnesota is amazing as well as remote start and remote start from all app. All wheel drive can be locked into 4 wheel drive, which up here is a plus. Need to check out the Pathfinder for your next SUV!
It's very versatile. It's an 8 passenger vehicle when I need it or the back lays down for lots of room and most of the time it's a 5 passenger. This vehicle has a smooth and comfortable ride with lots of power. We love having the capability to use all wheel drive, 4 wheel drive or just regular drive and a great look. Would buy this vehicle again ,
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great vehicle, lots of room!
by Claire from Wylie
December 12, 2018
this vehicle has met my needs and some. Even with the 3rd row of seats up there is still ample trunk space. Comfortable through-out, back up camera is awesome, ease of folding chairs in back.
Stereo is good.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Reliability of Pathfinder
by Freddie J from Nazareth
November 29, 2018
After putting 10,000 miles on this Pathfinder I have a few items to report: 1. The left outside rear view mirror on the door is too big. At night you cannot make clear/clean left turns because the mirror blocks your view. I am 5'10" tall and big enough to view the mirror but can't see around it. 2. The interior (not leather) is ok. I have charcoal black interior and the left arm rest on the door is very difficult to keep clean. Seems to attract and hold dirt.
I purchased my 2017 pathfinder new. I was promised a towing kit to be installed which never happened. That may be a dealership issue not a Nissan issue. However, back to the SUV itself. The rear view camera has had issues since I've had the car. It cuts in and out. The transmission is complete garbage. At 20,000 miles it's slipping in hills already, and won't shift into 6th gear on the highway without putting it into neutral and back into drive. At 36,000 miles the radiator fan is rubbing the shroud. It misfires when cold. I wasted $40,000 and never will buy a Nissan again.
The Pathfinder has all the creature comforts you need. Very comfortable....it’s a SUV. I’ve taken this vehicle on several long trips and been very comfortable. The V6 matched with the CVT provides plenty of power.
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
THE FIRST THING I HAVE TO MENTION IS THE CUSTOMER SERVICE I RECEIVED HERE.. I CAME IN LOOKING FOR A SMALL CARGO VAN FOR MY COMPUTER REPAIR BUSINESS. THE COMMERCIAL MANAGER BRIAN CAME DOWNSTAIRS AND EXPLAINED EVERY REASON I SHOULD PURCHASE WHAT I DID INSTEAD OF ANY OTHER COMPARABLE VAN ON THE MARKET. IT SEEMED MORE LIKE TALKING TO A OLD FRIEND THEN SOME ONE JUST TRYING TO MAKE A SALE. HE SHOWED GENUINE INTEREST IN MAKING SURE I GOT THE FEATURES I NEEDED AND WANTED AND MADE THIS WHOLE THING AN OVERALL EASY PURCHASE. THANK YOU YOU GUYS I WILL DEFINITELY BE RECOMMENDING THEM TO ANYBODY I KNOW LOOKING FOR A NEW CAR .....
Bought a used 2015 Acura TLX at Barocci Motors. Excellent customer service. Vehicles are priced aggressively to minimize any anxiety over buying. Felt like they wanted to make sure I was happy in buying a car. Will definitely use them again when buying.
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