Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
We purchased our 2nd Hyundai from Serramonte Hyundai. Our salesman was Sean Barton. He was very knowledgeable about the cars we test drove. After returning many times to look at the cars, we decided on the 2017 Elantra. It has a great warranty which is why we purchased a Hyundai again. The Elantra also gets very good gas mileage. We are very happy with the service we received from Sean Barton and the rest of the sales team at Serramonte Hyundai.
I'm a first time buyer and I had the best experience purchasing a car with Jian. I've been to many dealerships and have found most of the car dealers pushy, but not at all with Jian. He was absolutely GREAT! He understood what I was looking for and was extremely patient and accommodating the whole way through. I'm already planning on making my next purchase from him! Thanks again Jian!!!!!!!!!!!!!
Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price.
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
I inquired about a newly posted Honda Pilot on a Friday and got an immediate response asking when I was available to test drive which was awesome. I responded immediately that I was in Tahoe for the weekend and could test drive on Sunday afternoon.
The next response was from someone else who said the car had been sold the night before. So a bit of a mixed signal, but no hard feelings, I guess it’s the nature of the biz.
Was looking at a Camaro convertible that they had advertised and asked for quote.
All I got was the run around with requesting more personal info at this point that I was comfortable with. All I wanted was to see had firm their price was, of so what could we do. So no deal was made or offered. Waste of time.
My sales person ( Athena ) was extremely pleasant and helpful to deal with. Her professionalism at Fremont Mazda is an asset to your dealership! I will come back in the future when I need to purchase another vehicle....
I came here to buy a LEAF and I was pretty picky, but they took care of everything and gave me a very good price! I can call them any time with questions and they genuinely seem happy to help. This is now my first choice when it comes to dealerships.
I came to this dealership because they had a very specific and rare car that i had been looking for. I week before I went to the dealership, i spoke to Peter Ong in the sales dept and he very carefully informed me of the process of getting it. Long story short, i ended taking an eight hour bus ride to the dealership the following week to see if o could buy the car. Peter picked me up from the bus station and took me out to lunch after he heard i hadn't eaten all morning. My car wasn't going to be ready until the following day so the dealership put me up in a hotel after Peter informed them of the bus trip i took to get there. Peter drove me to the hotel and picked me up the following morning and even bought me breakfast! Peter is the nicest guy you'll meet and he made the hassle of getting a new car an absolute breeze. If you ever need to get a car from this dealership, get in touch with Peter, he will go above and beyond for you. I promise you won't regret it!
I recently returned my Passat as part of the Diesel Buyback program. The team at Stevens Creek Audi was very organized and managed the entire process in a very short time.
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