Service Department is always friendly and aware of your cars needs. Waiting room is stocked with snacks, drinks, WiFi, TV, magazines, ect. Time frame quoted is typically accurate and if longer is needed they communicate before the initial time frame has expired.
I found the car on "Cargurus" called the Dealerand made an appointment. Got to the Dealership and worked with Eylish. She was able to answer all my questions. Was very honest. She worked very hard to earn my business. I appreciate the way she explained what was going on during the Sales process. It was a pleasure buying a Car from her. I also appreciate the Manager introducing himself and then Thanking me for my business.
My wife and I stopped in Chattanooga with the intention of viewing a used vehicle and then continuing on to another dealership out of state. At the end of the visit we left with a brand new vehicle that WE decided to buy. Daniel Hill took very good care of us and was not pushy in any way. He laid out our options for used and new vehicles at which point he gave my wife and I some privacy to decide what WE wanted to do. Kelly was also very personable and we didn't feel any pressure to get any additional services. She explained the extra services that were available but my wife and I made the decisions and if we said "No", Kelly didn't try to talk us into changing our minds. Richard made it a point to come by and check on us several times throughout our visit to make sure we were being taken care of. Our experience was very enjoyable and I would recommend making the trip to Chattanooga to visit this team. They are what what you expect when you think if the Infiniti brand and they give you all the information you want but let you make all the decisions.
I just purchased my 2nd car from MTN VIEW@153. I like that they aren't high pressure, they let us tour the lot without continuous interruption. The staff is polite & easy going. Both the truck & the car my husband and I purchased are in great shape. Will definitely go back when we are looking for our next car.
They had a vehicle that was on line that I was interested in.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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