They were extremely knowledgeable and helpful through the entire process. Zero pressure only helpful info. It was a great experience!!! I would recommend this dealer to anyone looking for a new or used car.
Everyone was welcoming when we arrived. Matt went out of his way to find us the car we wanted and the finance manager worked to get us the best deal possible. We will definitely buy from Faulkner Nissan in the future.
I had an excellent experience for my first time buying a new car! Everyone was very kind and polite. My salesman Sebastian, did a great job meeting all of our needs and answering any questions we had. Everything went smoothly and the buying process was really quick and orderly. I was pleased with how easy it was! I LOVE my new Altima!!
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
Best experience ever, thank you for an amazing exp
by Morgan Ann from Mechanicsburg, PA
May 2, 2018
Worked with Mrs. Holly, wanted to trade my truck for an SUV suitable for my giant breed dogs.. not only did we get an amazing vehicle but we got superior customer service and an amazing vehicle. I’ve been to wayyyy too many dealerships in my day and Faulkner, BY FAR is the best experience I’ve ever had. Thank you Holly!!
My family of 4 and I came in looking for a used car with 3 rows in a specific price range. When we arrived we were greated right away by Holly she she took great care of us. She showed us a used 2014 pathfinder. She was wounderful and made the car buying experience with two hungry anf tired children great. She helped make sure that carseat fit, one of my concerns, and shows us other important features on the car.
As we sat down she brought the kids crayons, water and gold fish to keep them occupied while we worked out the details.
The next when we came to pick up car the whole team we so nice to us. We were in a hurry and they made sure we were not late for our appointment, but did not make us feel rushed.
As we pulled out we noticed there was a chip in the windshield. We called them Monday and the said they would take care of it. When we came to pick it up, they went above and beyond what was required. They replace the whole windshield.
We truly had a wounderful experience and I would reccomending Holly and her team to anyone!
I bought a 2018 Titan XD and am very pleased with my purchase. I worked with Tyann who was very pleasant to work with. She wasn't pushy and tended to my needs and concerns. I will definitely visit her when it's time to replace my truck.
Lisa was wonderful! She went over everything with our new Rogue Sport. Everything went smoothly and we walked away extremely happy with our purchase. We were very specific about what we were looking for- not into all the bells and whistles. Lisa did not try to push us into what we were not looking for and found the perfect vehicle. This was our second purchase from Apple Nissan and have recommended them to others. As the first time, this was a great experience!
I worked with Tyann. She was knowledgeable and attentive. The process was quick and she made the car buy process enjoyable. If you are in the market go to Faulkner Nissan and ask for Tyann, you wonr be disappointed.
I reciently purchased a used 2015 Jeep Grand Cherokee Limited at Moyer Nissan. I traveled several hours out of town to Moyer because I was looking for a low mileage 5.7 liter Hemi equipped Jeep with the factory towing package to tow my 6,000 pound boat/trailer. My salesman Eric Naumann was very accomadating. Even though it was near closing time when I arrived, Eric was unhurried and customer focused. He took me for a test drive, assured all of my questions were answered, had my trade-in appraised, arranged for me to have a loaner car and had my new Jeep delivered to my home the next day.. One of the ladies at Moyer even lent me her personal iPhone charger so I could call my wife! My new 2015 Grand Cherokee arrived beautifully detailed and has continued to exceeded my expectations in every regard. I want to thank Moyer Nissan and Eric for their unparalleled customer service. I look forward to doing business with them again in the future! Steve
by Keith S, (glass-half-empty, and from MO) from Reading, PA
August 17, 2018
Had an extremely bad experience 3 years ago at this Dealer; completely opposite this time! They "heard" my music again, but they really "listened" to my words this time. Got a vehicle that fits our needs perfectly. Had an extremely good experience this time.
I had a 2016 Nissan Altima, which I loved and the lease was coming due. With bad weather approaching, I KNEW that I needed the 2018 AWD Nissan Altima. We called around and Eric went above and beyond to make sure that I had a great deal and great experience on leasing this car! He was awesome and I highly recommend him and the Lancaster Nissan dealership!
My husband and I have been long time Nissan owners, I have known Donna Beam for more than 40 years. She sold me my first Nissan Sentra. she stands behind the Nissan product and goes out of her way to make sure you get the vehicle YOU want, and not to just settle for something that you are not fully happy with. Donna made a comment to me many many years ago, she said, " I would not sell a product that I didn't believe in." and she has been selling Nissan products for a long long time.
Very helpful and friendly. I???m definitely glad I came here. I highly recommend this dealership and will return for my next car! I feel everyone did their part in helping me in my circumstance and they came through! Thanks again!
I was looking for a used car not thinking I would be able to get approved but Billy and Rachel in the finance office did some magic and got me into a used Rogue. Best decision ever!
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