Went in to find a car and Gil came out and helped me right away. Gil was very kind and helpful- Highly recommend!! He was patient when I was trying to figure out what type of car I was wanting and also test driving multiple vehicles. He knew his stuff but never felt pressured.
For a few weeks my car started to move left and right upon acceleration. I looked online to see what the possible causes could be and found out it could be due to multple issues from tire pressure to alignment to wheel bearings. So I scheduled and appointment and took it in for a diagnostic test at the dealer in the morning. There was a fee for the diagnostic test then labor and parts if needed but it had to be done so i accepted. An alignment check showed both wheels moving in opposte directions and a technician needed to inspect it further. I had planned to wait for the repair but it was a busy day at the dealer and they decided to provide me with a car for the day free of charge. In the afternoon I was informed that it was a control bar that needed to be replaced but had to be ordered in and would not arrive till the next day. I was able to keep the loaner car over night so that helped. I was a little concerned about the repair bill but it had to be done. Some how the repair gods heard mr concerns. The next day i was so relieved to hear that the part and repair costs were covered under warranty. Luther Nissan was very professional and honest with the whole service process. I was reassured of my decision to choose them over another Nissan dealer.
No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well polished and personable. The oil change and tire rotation were done before I had expected. I will definitely recommend Luther Nissan Kia Inver Grove Heighs to others. The coffee is good also.
In addition to an oil change, I was having issues with a rattle. The service team listened and is in the process of resolving the issue by ordering a new part for replacement, no back and forth trying to fix the existing part just getting it done right which is so appreciated when compared to my experience at other dealers that take multiple attempts to fix something before they decide to replace part and do it right.
I come from the era of the dreaded pressure cars salesmen. Not at Walser Nissan in Burnsville. Narin and his manager Dan Ganzer went above and beyond to get me the 2017 Murano that I wanted. I know a lot of effort was put into getting me the vehicle in record time. I filled out the easy credit application online and submitted it and got a great interest rate, along with the pricing of the vehicle which is loaded. My husband and I drove down to Burnsville from Rogers and were very impressed by the Burnsville Walser dealership. We were greeted outside by some very friendly respectful young sales reps. When we walked in we were not immediately pounced on. We were directed to Narin's table. Dan came over to introduce himself and make us feel comfortable, then we sat down with Narin and were treated very respectfully, not like "old" foggies who didn't know what they were doing. Narin guided us through all of the signatures and explained things in a very casual informative manner. WOW. Took about 45 minutes from the time we got there to the time we walked out of the dealership, the owners of the vehicle of our dreams. Narin didn't stop there he helped us set up our phones and showed us the majority of the features. My husband drove the Murano home and I followed and it was a blast to watch him enjoy our new toy. Narin already called today to see how we were doing. We have no buyers remorse, a new experience for us. Needless to say we are very satisfied customers!! When we get a new vehicle in the years to come we will probably head back to this dealership and know that we will be treated fair and square. Thanks to all involved, much appreciated. Oh and Narin thanks for the flowers, good touch:)
Had an Awesome experience today at Plymouth Cornerstone! Charlie and Annette were Friendly, funny and most of all very knowledgeable! I most definitely will be back!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.