by clancy-edwards, charlotte 453 from DealerRater.com
December 4, 2018
Service at North Olmsted Nissan is and has always been very positive. They don???t try to sell you unnecessary service. They are always very helpful to my whole family. They are trustworthy and professional. Appreciate all the members from sales to sevices and all the working parts in between. Thanks!
Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
Thank you so much to the amazing team that helped me get my brand new Maxima! I'm in love with it! From Brian Gillum (the GM), to my salesman Mark, as well as the awesome Finance team and the Customer Relations Manager Brian, everyone made it such an amazing experience! Thanks everyone!!
Our salesman, Steve Samenuk, was courteous, knowledgeable and friendly. He didn't pressure my daughter-in-law or me into buying or leasing and he provided us with or he got answers for all of the questions that we asked. He seemed to be genuinely interested in getting us the best deal that we were eligible for. Likewise, Sales Manager Lane Arndt readily provided his personal assistance whenever we requested. This was extremely important in the process of meeting our needs and finalizing our deal. Other staff personnel were also friendly and helpful and this contributed to a stressless environment. Lastly, it should be noted that Finance Manager Justin Sandahl was also professional and efficient in completing the required legal paperwork of the deal. Thanks to all of these Nissan of North Olmsted employees from the two of us for such a very positive experience!
I drove out to Ken Ganley Nissan on Sunday (kids in tow and all) just wanting to test drive and check possibilities with my less than perfect credit. I never dreamed I???d be able to qualify for a practically new beautiful Nissan Rogue with the fun and fancy extras! Bryon and Tony made it happen! I gave them quite the task and they both rose to the challenge to get me in a car I thought was untouchable, AND worked with my budget so I could easily afford it! Their patience with my family and I, and perseverance with the challenge definitely won back a return customer when it???s time to upgrade! I will definitely be back! I highly recommend Bryon and Tony from Ken Ganley Nissan in Medina for anyone looking for a quality car buying experience. Side note: I did check out quite a few car dealerships before finding Bryon and Tony at Ken Ganley Nissan in Medina...I am wondering now why I wasted so much time elsewhere!
I have been buying Nissan vehicles for years, and I have always had a wonderful experience with Ken Ganley Nissan. I Call Rose up, tell her what I'm looking for and she gets it done. She is extremely attentive, and makes sure your are happy with the process. car buying is stressful enough, but Rose makes it easy. She tells it like it is, and does whatever she can to get the deal done. I live 20 miles from this dealer, and there are plenty of other dealers around, but I always choose Rose, and Ken Ganley Nissan. I would recommend Ganley Nissan and Rose to any one of my family members or friends. If I could give 6 stars, I would.
Great buying process, no pressure, family friendly
by GoBucks614 from Columbus, OH
September 4, 2018
Excellent place to buy a car. The sales staff was wonderful and the facility was very family friendly. I drove from Columbus to buy a used vehicle and I would purchase from Sliman's again.
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