Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 1, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
Car shopping has always been taxing, but working with Lance Ward and the team at Coastal Nissan truly changed that experience for my family. My husband, our 7 year old son and I visited the dealer on two occasions before deciding on a purchase. During each visit Lance spent numerous hours with us going over options on the different vehicles we were interested in, as well as pricing/financing options available to us. There was zero pressure, 100% transparency in the process and price, and none of that typical old school car salesmen foolishness. The gentleman who worked on the financing part for the deal for us was super-efficient, friendly and thoughtful and got us a great rate with a local bank. I’m confident I got an excellent deal on my new car and the fabulous service we received throughout the process was just the icing on the cake. Look no further than Coastal Nissan for your next purchase. I know where I’ll be going next time!
It was a pleasure working with Deb Miller. She's the poster child for excellent customer service. She was genuinely friendly, informative, and professional. Probably would not have purchased the Nissan Rogue without her guidance, Thanks Deb, Tom R
I've purchased 4 vehicles from Sullivan Brothers in Kingston. The first was used and still ran great. The following 3 vehicles were new and were very dependable. The salesman was good about walking through new features and was very informative in general. Financing, insurance, and registration are handled quickly and with no waiting on my part Another aspect of Sullivan Brothers is the service. I kind of beat up on the 2nd new vehicle I had purchased due to long distances over rough roads. When I needed a repair, the process was painless. The service people are well mannered and informative. They provided me with different options and let me know right off when the charge was covered by my warranty. Service is really responsive concerning general maintenance and my time waiting tends to be minimal. I sometimes use the free shuttle service so I can often go to my job and return at the end of the day without missing work.
Just purchased another vehicle from Sullivan Brothers Nissan. Chuck did a great job of selling the truck and Paul was able to fill when needed. It was a great join effort on their part. I know it will serve me well and they gave me 7 yrs. and 100,000 miles of warranty just to make sure. Its allllllllll good!
I recommend Howie the manager of Boch Nissan. He is very friendly, and professional. He is a guy you want to buy a car from. The salesperson JP is a very nice person as well. I will buy a car from these guys in a heart beat again !
Ian And Carlos helped us leave with our dream car and big smiles on our faces. Very thankful they were willing to work with us and get us as close to our budget line as possible. Happy customers for life!
Deb Miller went above and beyond by providing superior service and excellent customer care. If it wasn't for Deb, I would not have leased a new vehicle at this time. She made the process so easy and addressed all of my concerns and now I am thrilled to be driving my new 2018 Rogue.
I had the pleasure of working with Debbie Miller after the purchase of my new Maxima. She spent at least two hours with me going over and showing my everything I needed to know about operating my new car. She has followed up with a couple of phone calls to see how everything is going. I couldn't have asked for a more friendly, helpful person to assist me.
I went to Boch Nissan to look at a few cars and being leery about buying a new or used car because of my previous experiences, I expected to be treated the same. This was not the case. Everyone was very polite and friendly. They actually listened to my concerns and needs. Ian Swenson is the Sales Manager to first greet and assist me. After asking me a few questions he directed me to one of his salesmen, which was very informative as well. I ended up buying a car which I did not expect! I am definitely sending everyone there and returning for future purchases as long as they stay running this way!!!
If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
Very professional service and friendly service by all.
by Doyle from DealerRater.com
November 20, 2018
We were pleased with the timely manner our Car was serviced and the courtesy car service of picking up and dropping us up when car was completed was a bonus.
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