Gates Nissan Service personal always give me the Best Experience for the last 5 years. I chose to buy my car here because of the excellent service I had received on my previous car from them. They are thoughtful of my needs and time. Always courteous and respectful. They know my car and they know me! They do their best to work within my budget and my limited availability with my work schedule. They always make me feel important and not just a number. Great people!! If you need your car serviced there is no better place to take it!!!
Excellent service for my 2018 Titan Platinum Reserve
by Mason from DealerRater.com
November 30, 2018
It???s always nice when you call and they know you by name.... Kathy and Pam are great and they will not only help you with scheduling your service but go way beyond any other dealership to provide you with the best service possible.
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
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