My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
Everyone goes out and beyond their way to help you. They are so nice and they get the job done. I was expecting to get my truck back 3 days later which was fine with me. They finished it the same day. Van is great and the girl who gets you is so helpful and polite. Since the past few months I have dealt with them I couldnt ask for better customer service. I would not go back to the one I bought truck from. Even tho I didn't buy truck from them they treat me like I had.
Buying a car is never a pleasure for me ,but this time was quite the opposite. From the very beginning my experience was easy . My sales rep was De'Angelo whom was quite willing to work with my needs and requests . He was always pleasant and answered all my questions (and their were a lot ). I would highly recommend him if you are in need of a new or used car . Also the service department has been great in the two times I have had to come in . Always speedy ,but attentive . I never felt my service was a rush job . If this type of service continues at Nissan I will definitely keep returning for service and my next car .
Nice folks to deal with, clean and well ran up front without a lot of noise. Michael and his manager were a pleasure to deal with. I told them my expectations up front and they did their best to measure up. Thank you, James
We were so nervous coming into the dealership but Jacques and Khyree were phenomenal in helping us purchase our first car! They went above and beyond to make sure we were set! Thank you so much for your kindness and hard work.
Great customer service... They did not want to sell me what they had. Instead they listened to what I wanted and found the Truck that would fit my needs..This process was wonderful and different than any other experience. Definitely recommend Antonio and the team at Rock Hill Nissan.
This was our 3rd dealership of the day looking for a used Altima at a great deal. Mohamed was outstanding at helping us and never was “pushy”. Very knowledgeable and great attitude. The financial director John was professional, knowledgeable, answered all our questions. Just overall great experience!
The process was so smooth. I worked directly with Perry and Mike and they made sure I was leaving happy and with a car! I was so pleased with the hospitality and the hard work they put into getting me the payment and rate I went there for! Would definitely go back when I need another one.
Perry Flythe and Ty(finance manager) went above and beyond to provide an easy car buying experience. After everything was handled, Perry delivered my beautiful 2018 Pathfinder SV. I enjoyed my experience with East Charlotte Nissan
Perry Flythe is awesome. He listened carefully to all the things I wanted and then delivered. Perry and Mike Simone were able to meet and even surpass my needs when it came to meeting my budget plus putting me in a vehicle that I love. The dealership was aesthetically appealing and the service all around was exceptional. Thank you all for a pleasurable experience
by Jonathan/Sales and Khan/ Finance from Monroe NC
September 5, 2018
Best service I have ever received friendly staff from the manager to the salesman to the finance department. Quick and easy process, very knowledgeable and honest. I would recommend anyone looking for a new/used vehicle to go to Nissan of MONROE
I had the opportunity to purchase a vehicle from East Charlotte Nissan, and my experience was wonderful. Mr Mustafa was very easy to work with and made my buying experience easy. I???ll definitely will come back to this dealer when is time for a new car
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