Great buying experience and excellent customer sev
by Phil M from Indiana
September 17, 2018
Worked with Ed and purchased an expensive car sports car. I was unable to come out to Vallejo to view it, but had faith and trust in Ed. He arranged a video and photos, and again, placed my faith in Ed.
Deal turned out great for me, car was delivered and all worked out to my satisfaction. I would not hesitate to work with Ed or AutoLinx -Vallejo again to but another classic car
THE FIRST THING I HAVE TO MENTION IS THE CUSTOMER SERVICE I RECEIVED HERE.. I CAME IN LOOKING FOR A SMALL CARGO VAN FOR MY COMPUTER REPAIR BUSINESS. THE COMMERCIAL MANAGER BRIAN CAME DOWNSTAIRS AND EXPLAINED EVERY REASON I SHOULD PURCHASE WHAT I DID INSTEAD OF ANY OTHER COMPARABLE VAN ON THE MARKET. IT SEEMED MORE LIKE TALKING TO A OLD FRIEND THEN SOME ONE JUST TRYING TO MAKE A SALE. HE SHOWED GENUINE INTEREST IN MAKING SURE I GOT THE FEATURES I NEEDED AND WANTED AND MADE THIS WHOLE THING AN OVERALL EASY PURCHASE. THANK YOU YOU GUYS I WILL DEFINITELY BE RECOMMENDING THEM TO ANYBODY I KNOW LOOKING FOR A NEW CAR .....
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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