Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
This is a great all around vehicle, reliable, safe
by mkirons from Tyler, TX
January 8, 2019
This is a great all around vehicle. It is small enough yet still able to tow a little bit such as a trailer to move.
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
Loved this car until I NEEDED to upgrade
by Professor X from Grand Forks, ND
December 1, 2018
When we bought this car, we were a single couple and it exceeded our needs. I loved, and still love my Rogue but it is no longer what is best for our growing family. Great for road trips, its been a true and trusty vehicle throughout the seasons.
I wanted a SUV with backup camera and a sunroof...thats was all! I thought i would end up with a 2008 or something but nissan rogue is in the price range of about 12000 which was perfect! Beautiful looking exterior, a bit of a sacrifice in the interior. Pretty bland but it looks good. music bangs. Its a good car for the price range.
Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation.
Needs More Legroom, But Otherwise Okay.
by Jgsmith from Chicago, IL
November 2, 2018
I bought the car used, and until recently it was fine. However, the transmission began failing, and I found out that it was an extremely expensive fix. Because it is a CVT, you cannot repair components of it, the entire thing needed replacing.
This folks took good care of my car very quickly! I had a battery issue and was back on the road with the hour! Will definitely use them again!
Comfortable, Safe feeling, Nice!
by Lj from Upstate NY
October 28, 2018
I test drove and loved it. I feel safe and it's everything I was looking for in a SUV.
Lots of room. Great ride. Smooth.
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