Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Not sure yet rented it first now I own one
by Debra stalder from Modesto ca
January 28, 2019
I love this suv I got one for a rental for 3weeks it was the 2019 absolutely fell in love with it did not want to return it so now I got my truck back out of shop and most definitely did not want to return it so I went shopping and found a 2015 with 19,000 miles on it for 21000 great deal
As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
Vehicle available to be shipped to your home. Contact
the dealership for details.
by Sherry B. from Hoschton,Ga
November 25, 2018
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Bought it brand new from the dealership.
Now at 61,500 miles, I have only recently replaced the original tires. Otherwise, I have only done the standard oil changes and tire rotation every 5,000 miles.
Start's up every time, comfortable seating for 5, nice interior design, great on gas - averaging 29 MPG combined (city/highway), decent cargo room, hope to keep the car for a long time!
Lionel Amachree was a huge help. His customer service is what you look for in a cars salesman. He answered every question I had and was very friendly. His help is the only reason I walked out of the store with keys in my hand.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
I did not end up buying a car from CarMax. I was helped by a couple of folks that were pleasant and I felt honest. My problem was on the trade in offered, I went to another "traditional" dealership and got 10% more for my car than was offered ($2500). Second issue was in financing side, I was actually ready to buy a car and the financing department fell through, at the other dealership I was able to get financing through a partner bank very easily. I personally would not return here, but it's more because of CarMax itself instead of the individual people which I liked.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
A good reliable car !!
by Kathy from Waukesha , Wisconsin
January 10, 2019
I love it !!! I would recommend it to anyone !!! Wish I had a different color for car but I still love it !! Very happy !!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Compact and look good!
by Rogue15 from Athens ga
December 30, 2018
very good car with a trunk with large space, easy to drive and all the options of the car are very easy to implement very good gas savings and look great inside and outside!
Since I buy everything online, and I needed a new car I thought I would give it a shot. Boy was I impressed. From financentondeliveryntomcondition of car... Everything was simply easy. !
by Madurant1 from Philadelphia pa
December 18, 2018
This car is very efficient and reliable with great gas miles he all the time regardless of which mode you drive in quality miles expected and doesn’t disappoint!!
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