Was having constant headliner rattling noise either from headliner or panoramic roof. First took vehicle to Tyson's Corner Mercedes-Benz, Service Writer assistant manager Told me the noise was coming from the headliner and needed to be replaced which requires removing the front windshield which mostly break on the removal process and replaced with a non Mercedes-Benz original acoustic windshield. I decided I needed a second opinion service appointment at Mercedes-Benz of Chantilly. With a good news phone call message from service advisor: Cristian Grijalva that the headliner was not the issue it was the panoramic roof assembly parts that needed to to lubed. The headliner/roof noise is now gone. "Thank you MB Chantilly"
reliable during winter season
by jahlove from grande prairie, alberta
January 11, 2019
it is a very spacious car good for families and very reliable during winter specially it is all wheel drive and it has fuel economy
We had a great experience buying a brand new Infiniti. Chuck Wanderwall and the rest of his team were great to work with us and led us to the best car at the right price. Overall, they were very professional and courteous and my experience was fantastic. I look forward to the best service experience as well with Sheehy!
Randy was very helpful and pleasant. I would not hesitate to recommend him to anybody and I'm sure he will be there for me in the future.Thanks Randy for all the help.Pete
Extremely reliable and great gas mileage
by LA Kings Fan from SF Valley, CA
December 10, 2018
I use my 2015 Nissan Rogue for rides shares as my job, so I drive around 200 miles per day, 5 days a week. I now have 185,000 miles in 4 years, and guess what’ My Rogue never broke down. It also gets great gas mileage for an SUV. The seats are very comfortable, and my riders always compliment me seating in the back. The seats in the back recline slightly, to give you more comfort. I only have a few minor complaints. They should have put a light in the glove compartment and in the front center, where I plug in to charge my iPhone. You can’t find the insert at night. It also would have been nice if they world have put a USB plug insert for the passengers in the back, where they sit. At least one! One other thing is a get a little hesitation sometimes when I lightly step on the gas. This started happening after 2 years, but as soon as I start using 89 or 91 gas, I don’t get that hesitation. High quality gas makes a difference.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
by Kelsey from POWELL
January 5, 2019
It is exactly what I wanted, black exterior, black interior, backup camera, all the bells and whistles, and drives so smooth, it had very low miles as well!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Compact and look good!
by Rogue15 from Athens ga
December 30, 2018
very good car with a trunk with large space, easy to drive and all the options of the car are very easy to implement very good gas savings and look great inside and outside!
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Just bought used Toyota Camry from Cowles Nissan. The salesman name Rusty was very honest professional answering every question we had just the best salesman I had ever encountered. He has many years of experience. He didn’t pressure us to buy the car. He was very patient with us and very knowledgeable of the cars and everything we were asking. If you need to buy a car I recommend going to Rusty. Thanks for everything Resty.
by Madurant1 from Philadelphia pa
December 18, 2018
This car is very efficient and reliable with great gas miles he all the time regardless of which mode you drive in quality miles expected and doesn’t disappoint!!
I was driving by saw Cowles Nissan and decided to stop in, Nasser was great help and polite. He showed me around and I ended up purchasing a car. Need a car go see Nasser Hassan. Not pushy and know his stuff.
Had a dispute with the dealership. Salesman and some manager were unable to resolve or understand the mistake. The general manager Todd stepped in and with a simple phone call rectified the situation and resolved the matter. Speaks volumes when a GM takes a few minutes to call a customer showing their time and business is valued. Based on my experience with Todd I can honestly say he resolved the matter and cares to ensure customers concerns are heard.
Cowles Nissan is the place to buy. From the great selection to the salesman that will go out of their way to help (shout out to Rusty and Big Lew) to the deal and finally to the finance guy Mike. Every step was easy and everyone was courteous. I really can't believe how much I actually enjoyed the experience. Do yourself a favor and go talk with Rusty at Cowles Nissan. If he is busy he will set you up with a person your going to like.
Rusty Thank You!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I was very pleased with the work performed on my car November, 2018. Especially grateful to Assistant Manager TaDarryl Smith for his professionalism, work ethics!
Most reliable vehicle I have owned to date!
by Showstopper from Frederick, MD
January 4, 2019
Bought it brand new from the dealership.
Now at 61,500 miles, I have only recently replaced the original tires. Otherwise, I have only done the standard oil changes and tire rotation every 5,000 miles.
Start's up every time, comfortable seating for 5, nice interior design, great on gas - averaging 29 MPG combined (city/highway), decent cargo room, hope to keep the car for a long time!
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