This is the second car my family bought from this dealership just this year alone and for good reason. They treat you like family rather than a dollar sign. They worked very hard to find something perfect for our family and made it a very easy and enjoyable process. I can't thank Avery, Lucas, Johnny, and Chris enough for everything they did for us. We are very blessed for all you guys did. Thank you all so much!!!! Xoxo Brittany Bryant
Most reliable vehicle I have owned to date!
by Showstopper from Frederick, MD
January 4, 2019
Bought it brand new from the dealership.
Now at 61,500 miles, I have only recently replaced the original tires. Otherwise, I have only done the standard oil changes and tire rotation every 5,000 miles.
Start's up every time, comfortable seating for 5, nice interior design, great on gas - averaging 29 MPG combined (city/highway), decent cargo room, hope to keep the car for a long time!
Although we did not yet buy from CarMax, we were very impressed with both their helpfulness and and their low-pressure. The salesman seemed more interested in getting us into the right vehicle than he did in making a sale, which was impressive.
Extremely reliable and great gas mileage
by LA Kings Fan from SF Valley, CA
December 10, 2018
I use my 2015 Nissan Rogue for rides shares as my job, so I drive around 200 miles per day, 5 days a week. I now have 185,000 miles in 4 years, and guess what’ My Rogue never broke down. It also gets great gas mileage for an SUV. The seats are very comfortable, and my riders always compliment me seating in the back. The seats in the back recline slightly, to give you more comfort. I only have a few minor complaints. They should have put a light in the glove compartment and in the front center, where I plug in to charge my iPhone. You can’t find the insert at night. It also would have been nice if they world have put a USB plug insert for the passengers in the back, where they sit. At least one! One other thing is a get a little hesitation sometimes when I lightly step on the gas. This started happening after 2 years, but as soon as I start using 89 or 91 gas, I don’t get that hesitation. High quality gas makes a difference.
We just bought a 2012 Acadia from Eddie. It was a great experience. Eddie was quick, knowledgeable, and very friendly. We also had to bring kids with us and the staff was excellent with finding things to help entertain them. I???d highly recommend Rocky Mountain.
reliable during winter season
by jahlove from grande prairie, alberta
January 11, 2019
it is a very spacious car good for families and very reliable during winter specially it is all wheel drive and it has fuel economy
I ended up not buying a car from the dealership, but the service I received from Justin and Brian was excellent. The no pressure, no nonsense approach to the buying experience is refreshing and pleasant.
If I were looking for a used car again, I would choose Echo Park first.
by Kelsey from POWELL
January 5, 2019
It is exactly what I wanted, black exterior, black interior, backup camera, all the bells and whistles, and drives so smooth, it had very low miles as well!
Our overall experience was awesome. Chris our Salesman, T.D the manager, and Sonny our finance guy did an exceptional job getting the vehicle that we wanted and the payment we were shooting for. I'd like to say that Phil Long Chapel Hills has an amazing group of people working there. Thank you to everyone involved.
Most reliable car I have owned
by Milly123 Nisan Fan from Miami Florida
December 2, 2018
I love the car just a problem with the sun roof that still needs to be fixed and I am still waiting . Can’t wait for it to be fixed so I can fully enjoy the ride
Every time I purchase a car here, I always get the best service. Jasmine was very knowledgable and professional. Todd is the best at Finance in the business. He does not pressure you, but informs you of your choices you can make. Quality all the way around.
The customer service at Carmax is excellent. This is by far the best car buying experience I've ever had. They were super friendly and did not waste a lot of my time. They were extremely efficient throughout the entire process.
The service department always delivers ahead of schedule and complete.
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