By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
16 years of fantastic,professional & friendly service
by Godislove from DealerRater.com
November 30, 2018
I've had dozens of excellent, professional, courteous and friendly service work over a 16 year period. ALWAYS treated like a valued customer, ALWAYS treated with respect and kindness. In return, I have also treated them exactly the same. No bad experiences here at all, unlike Crowley in Forestville, who took my money and gave me the WORST experience in car service in my entire 58 years. Stephens is a cut above the rest. Organized, professional and articulate. Biggest mistake I made was not buying my new car at Stephens. I've never had one single bad experience.
My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Mike Kowalski and the general manager Paul were relaxed, friendly and professional. Mike also was dependable in resolving a minor issue. ( Not all preowned places are. ) Very happy with the car. They actually pre-service all their cars with any needed maintenance repairs ( ours needed new brakes ), rather than just sell as-is. A 3000 mile dependable warranty distinguishes this servicing benefit, and makes the purchase a more reliable and comfortable one.
I cannot say enough positive things about my car buying experience at Harte. I worked with Larry to purchase a used Nissan Rogue, and he and Paul bent over backwards to work out a deal for me. They were patient, flexible, responsive, and at no point did I feel any pressure. This was a great buying experience!
Our third vehicle from this dealership, each one has been a great buying experience. We purchased them all from Steve Hamzy , who we find to be one of the best in the business. No pressure and treated like one of the alfano family.
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
We were taken care of by Charlie, who was very kind and professional with us. He told us to take our time looking over the car and we took it for a test drive. We mentioned our only concern to him regarding a noise we heard the car making as we drove and he told us right away that it would be taken care of. It was in the garage for a couple of hours and we were given all new breaks, oil change, tires and an overall safety check. The noise we heard before is now gone and the car was cleaned for us. We are very happy with our experience here and would recommend it to anyone looking for a great car for a reasonable price and great customer service. You won't have to deal with the pressure of spending more money than you intend to. A++ overall!
From my inital contact with Wendy to my sales associate Sammy, was treated in a respectful and straight forward manner that i’ve historically failed to associate with the car buying process. Got a great return on my trade and a below KBB price on my vehicle. Very efficient process that left me feeling that Balise valued my time
I bought a used 2014 toyota sienna from derek and jeff, it was a very comfortable and enjoyable experiance from the time i got there until the day i brought my car home. Great friendly guy's and they really paid attention to my need's.No stress and great car's at great prices.I would recommend people to go there you'll be very pleased. Thank you for all your help!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.