It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
Not sure yet rented it first now I own one
by Debra stalder from Modesto ca
January 28, 2019
I love this suv I got one for a rental for 3weeks it was the 2019 absolutely fell in love with it did not want to return it so now I got my truck back out of shop and most definitely did not want to return it so I went shopping and found a 2015 with 19,000 miles on it for 21000 great deal
I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you
Gets you from A to B
by princessx522 from Chicago, IL
January 24, 2019
It is a car that'll get you to where you need to go. Nothing too special. The best feature I liked was the panoramic sunroof but otherwise it's your standard car.
Overall experience....a blessing! Honest with great attitudes from beginning to end. Each person had a part in my process and were all great. Submitted application in the morning, got a call with approval same morning, test drove and completed paperwork later afternoon. Was driving away with new vehicle within 30 minutes total! Thanks guys!
A good reliable car !!
by Kathy from Waukesha , Wisconsin
January 10, 2019
I love it !!! I would recommend it to anyone !!! Wish I had a different color for car but I still love it !! Very happy !!
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