It was a pleasure working with Deb Miller. She's the poster child for excellent customer service. She was genuinely friendly, informative, and professional. Probably would not have purchased the Nissan Rogue without her guidance, Thanks Deb, Tom R
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Kyle is an absolute magician. I came into the dealership to browse and compare some pricing. Was not expecting to buy but I was open to the inventory. With my credit, I thought I???d be lucky to leave in a pair of new rollerblades. Kyle was amazing, found an option and vehicle that would work for me. After a short wait, I left with the car that same day!! Unreal, saying I???m pleased would be an understatement. Good inventory, great pricing, better service. Talk to Kyle, or go home.
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
All I can say this is my best experience. I got so impressed that the reception area was always so clean. You won’t find either motor oil odor or stains around the space. All staffs work here are super nice, warm welcome and highly professional. Services are fast and best jobs done.
Overall everything went pretty smoothly. The price was in fair market range, which was a relief to not have to worry about haggling. I asked to have the dealership decal removed before pickup, which was not done. However, Greg brought it down to the shop and had it taken care of immediately once I pointed it out. They were extremely helpful by holding my car until after I returned from a week of travel (purchase completed beforehand, of course), which saved me a lot of potential headache before my trip. I marked 1-star off for friendliness because, on all 3 occasions I was at the dealership, there was unprofessional (either personal or internal business) discussions at the front desk. Nothing obscene, just not something I need to hear. If you need to reprimand an employee, don't do it with a queue of customers in front of them. As far as the car, everything seems to be in good working order. I have not put too many miles on it yet, but I anticipate it continuing to be a good purchase.
I was assisted by Kyle Rego in the purchase of my Volkswagen Passat and couldn???t be happier with my experience. Kyle went above and beyond to understand what I was looking for, and then made sure I was completely comfortable and satisfied with my purchase. He provided an enjoyable, pressure free buying experience, and I???m thrilled with my Passat. I highly recommend Nissan 24- ask for Kyle!
Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.
Walked in to look at available pre owned vehicles. Sean Good was very professional and helped us get a great deal on a vehicle that we loved. Sean made the process very smooth and easy to understand. Great experience, will never buy a car anywhere else.
Battles Nissan gave me terrific, timely, and personal family style service to test drive then buy the vehicle I needed. Hospitality and location is great, near the Cape Cod Bourne rotary just over the bridge. The staff worked well as a team, too, so that if one did not know certain information, they found other employees on site who could answer the question. Just like family. Thank you, Battles! Kathy, Plymouth, MA.
Went to battles looking to buy new Michael Mele was an awesome help on deciding on my new Rogue ! Also when I picked it up Corey Amaral was a great help on showing me all the accessories ! Overall great experience at battles Nissan Very friendly crew over there !
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Danny Jordan could not have made our car buying experience any easier. He was professional, patient and never once put on any pressure. We are thrilled with the experience we had at Herb Chambers Lincoln of Norwood. James Lewis made the paperwork portion of our purchase a breeze. He explained every detail about the financing and warranty but did not push us to purchase anything we were not comfortable with.
I recommend Howie the manager of Boch Nissan. He is very friendly, and professional. He is a guy you want to buy a car from. The salesperson JP is a very nice person as well. I will buy a car from these guys in a heart beat again !
Anna made a difficult deal relatively painless. She worked hard to make it happen and came in on her day off to meet with me. She addressed all of my concerns and was able to mediate a successful closing. Strongly recommend her!
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