I came in knowing the value of my first and current Mazda, and had a good idea what I wanted and how much I wanted to spend. Tyler listened to what I had in mind and found the car for my needs. The negotiations were relatively painless. A very good experience.
I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
Friendly, easy to get in touch with - high prices.
by Luke Ashley from Madison Wi
January 31, 2018
Clean facility friendly people setting up the test drive was easy.
I dislike not being able to negotiate, as their price was very high for the vehicle and their idea of a "very good" interest rate on a 2016 car was 5% (I've been quoted at 2% for same vehicle) was amusing.
If people don't like to negotiate and don't want to shop around this is a very nice place to buy a car, similar to comparing iPhones (CarMax) to Android (every other dealer).
Starting the process for looking for a new to us van and CarMax was one of our stops. They had one we were really interested in, but between trade-in value and non-negotiable pricing (which we knew in advance) we realized it wouldn't fit our price range.
Ryan was responsive, but not oppressive.
I had no plans of making a purchase or trading in my current car. After being there for an hour, our sales person, Lexi Wilson had us sold on a car. I left with cheaper paymentsand a zero% interest rate. She was knowledgeable of the cards, listened to our wants, and paired us with a car to give us everything we wanted at a price we were very happy with. We are going back in a few months to get my husband a new car. Lexi is a superstar. Can't believe she's only been there a short time. The whole team at Courtesy Ford was amazing!
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