My initial complaint was regarding service with Porter Nissan where it was later determined that it was actually Nissan that was preventing my repairs. The service manager made several attempts to convince Nissan that this was a cause and effect issue however Nissan balked at the repairs. The service group at Porter are top people to deal with and will go the extra mile for you. After it was all said and done Porter was in my corner.
Hands-down the best experience buying a car I've ever had. Ron was polite, knowledgeable, and not pushy in any way. The selection of cars on the lot made it hard to choose, since there are so many great looking vehicles in stock. I essentially left here with a car on nothing more than a handshake and a signature, as my auto loan couldn't be processed until Monday - but they went above and beyond to ensure I didn't have to drive back to Delaware from PA because of this little mixup. Be warned, there isn't a lot of room for negotiation in thier pricing, so don't expect to haggle much. However with the quality and condition of these cars - you really won't need to!
Went to the dealership a month after buying it - came back with absolutely 0 issues on the car! No better indicator of quality in my mind.
Thanks Ron! I LOVE this car!!!
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??
The Salesman, Farid Abumohor, was the best ever encountered. He took the time needed to tell all about the Nissan Sentra AND to answer all our questions ESPECIALLY two days later when we returned, after purchasing the car, with many questions. He took the time to sit in the car and show all. The Best!!
Aaron wasn't just another salesperson he genuinely cared and that's why I came back to Scott Honda! Go to Scott Honda for your next car! Everyone was so kind and the dealership was so clean! That's important to me!
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
Kevin, Ed, Bob, Bill and the staff went above our expectations. They were in constant communication throughout the purchase. The car was delivered as promised and would highly recommend this dealership!
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
Mary Kelly went above and beyond to make my car buying experience stress free and frankly enjoyable. She worked with her General sales manager, John who was equally as pleasant to get me the exact car and price I wanted to be at. I will be back for years to come and cannot thank them enough!
I recently had visited here in looks for a new car and and was welcomed in without being pushed or sold. They gave me space til I was ready and once I was ready to “Make the deal” they were easy to work with and willing to do what made me happy.
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