I received great service from Jeff when purchasing my car and I always receive great aervice from James when I come in for oil changes.
Most reliable vehicle I have owned to date!
by Showstopper from Frederick, MD
January 4, 2019
Bought it brand new from the dealership.
Now at 61,500 miles, I have only recently replaced the original tires. Otherwise, I have only done the standard oil changes and tire rotation every 5,000 miles.
Start's up every time, comfortable seating for 5, nice interior design, great on gas - averaging 29 MPG combined (city/highway), decent cargo room, hope to keep the car for a long time!
by clancy-edwards, charlotte 453 from DealerRater.com
December 4, 2018
Service at North Olmsted Nissan is and has always been very positive. They don???t try to sell you unnecessary service. They are always very helpful to my whole family. They are trustworthy and professional. Appreciate all the members from sales to sevices and all the working parts in between. Thanks!
Long Distance Lover
by Renee Rogue from Argyle, TX
January 9, 2019
I love it for long distance driving because it handles well and gives you the advantage of height. It is economical on gasoline. Very roomy interior and comfortable. Trunk capacity is awesome too!
I have purchased over 20 cars from car dealers and three from I-90 Nissan. I have bought three vans in the last 5 years from I-90 Nissan. Hands down, the best car buying experience ever. Each and every time I feel like I am getting a good, fair deal, they clearly explain the entire deal and I have never walked away thinking "I wonder if I could have done better". The last two vans I bought I did the whole deal via phone/email and then just showed up to sign the paperwork and pick up the car. I have used the service department a few times for minor issues and they don't miss a beat either. They have the same integrity and efficiency as the rest of the organization.
Compact and look good!
by Rogue15 from Athens ga
December 30, 2018
very good car with a trunk with large space, easy to drive and all the options of the car are very easy to implement very good gas savings and look great inside and outside!
Bought a great Hyundai from KDK. This place does it right. If you have an issue here they will help you. Ive watched KDK bend over backwards to help people. They do a great job too. Ask for John C if you need help. He does a great job! KDK sells great cars and trucks. Go give them a look.
Extremely reliable and great gas mileage
by LA Kings Fan from SF Valley, CA
December 10, 2018
I use my 2015 Nissan Rogue for rides shares as my job, so I drive around 200 miles per day, 5 days a week. I now have 185,000 miles in 4 years, and guess what’ My Rogue never broke down. It also gets great gas mileage for an SUV. The seats are very comfortable, and my riders always compliment me seating in the back. The seats in the back recline slightly, to give you more comfort. I only have a few minor complaints. They should have put a light in the glove compartment and in the front center, where I plug in to charge my iPhone. You can’t find the insert at night. It also would have been nice if they world have put a USB plug insert for the passengers in the back, where they sit. At least one! One other thing is a get a little hesitation sometimes when I lightly step on the gas. This started happening after 2 years, but as soon as I start using 89 or 91 gas, I don’t get that hesitation. High quality gas makes a difference.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.
Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
My experience here was amazing! I was initially going to buy a Nissan Rogue on Mayfield Rd but when I came to New Line to compare I was blown away. From the second I walked in everybody was incredible! Dave, the salesman I worked with, was AMAZING. He was friendly, passionate, and worked with me to give me the best deal possible on a new car. I honestly could not have asked for a better experience. Ask for Dave if you come here! You won’t regret it. The other finance manager I worked with, Brian was equally as amazing and was very helpful!.
Recommendations from service manager was great! The work done was excellent and was completed in a short time. I would suggest the dealer to a friend.
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