Wonderful service. Knowledge of car. Friendly And professional staff. Not pushy. Val went the extra mileto give us a complete view and knowledge of our new car. Mr Harding was very helpful in helping us make the decision on what car met our needs
A good reliable car !!
by Kathy from Waukesha , Wisconsin
January 10, 2019
I love it !!! I would recommend it to anyone !!! Wish I had a different color for car but I still love it !! Very happy !!
Valerie provided excellent customer service and was extremely helpful in the entire sales process. She explained everything very clearly and was completely thorough in everything. I am very happy with my new Nissan Altima!
Long Distance Lover
by Renee Rogue from Argyle, TX
January 9, 2019
I love it for long distance driving because it handles well and gives you the advantage of height. It is economical on gasoline. Very roomy interior and comfortable. Trunk capacity is awesome too!
The staff and service department at Serafini are awesome!! I love the Rogues so I keep going back for more! Plus having Valerie Jochum walk me through every detail along the way was awesome! I appreciate all of her attention to detail and my personal needs! Thank you so much!!
Most reliable vehicle I have owned to date!
by Showstopper from Frederick, MD
January 4, 2019
Bought it brand new from the dealership.
Now at 61,500 miles, I have only recently replaced the original tires. Otherwise, I have only done the standard oil changes and tire rotation every 5,000 miles.
Start's up every time, comfortable seating for 5, nice interior design, great on gas - averaging 29 MPG combined (city/highway), decent cargo room, hope to keep the car for a long time!
Great dealership to work with. The staff was friendly and accommodating. James Iacovelli, my sales associate, did a fantastic job closing the deal and making myself a happy customer. The overall experience was wonderful.
by Madurant1 from Philadelphia pa
December 18, 2018
This car is very efficient and reliable with great gas miles he all the time regardless of which mode you drive in quality miles expected and doesn’t disappoint!!
The people that work here are very accommodating. They are friendly and patient. I moved here from Northern Virginia about two years ago and did not know where to get my car serviced. I broke down and took it to the dealer's service department. I am so happy that I did. I will go no where else. I have two Ford Expeditions and will buy any future vehicles from this dealership. They are fast to get you in for service, fast to get you out, but most of all... they are honest!
Compact and look good!
by Rogue15 from Athens ga
December 30, 2018
very good car with a trunk with large space, easy to drive and all the options of the car are very easy to implement very good gas savings and look great inside and outside!
I am a first time customer at Serafini Nissan. When I walked outin the door I was suprised at how easy the Serifini salesperson Valerie Jochum, made the purchase of the Nissan we were looking for. And then the support staff of Gerry, Dallas and Donna, completed the process in a very professional manner. We look forward to returning when we need a car again. You people are great representation for both Serafini and for Nissan Thank ou. Jerry K.
Extremely reliable and great gas mileage
by LA Kings Fan from SF Valley, CA
December 10, 2018
I use my 2015 Nissan Rogue for rides shares as my job, so I drive around 200 miles per day, 5 days a week. I now have 185,000 miles in 4 years, and guess what’ My Rogue never broke down. It also gets great gas mileage for an SUV. The seats are very comfortable, and my riders always compliment me seating in the back. The seats in the back recline slightly, to give you more comfort. I only have a few minor complaints. They should have put a light in the glove compartment and in the front center, where I plug in to charge my iPhone. You can’t find the insert at night. It also would have been nice if they world have put a USB plug insert for the passengers in the back, where they sit. At least one! One other thing is a get a little hesitation sometimes when I lightly step on the gas. This started happening after 2 years, but as soon as I start using 89 or 91 gas, I don’t get that hesitation. High quality gas makes a difference.
This was my first time buying a vehicle from a dealership. Jason was very kind and helped to keep me informed throughout the entire process. Was genuinely a great experience overall, completely satisfied with my new vehicle and the service I received.
Most reliable car I have owned
by Milly123 Nisan Fan from Miami Florida
December 2, 2018
I love the car just a problem with the sun roof that still needs to be fixed and I am still waiting . Can’t wait for it to be fixed so I can fully enjoy the ride
Just bought my fifth vehicle from Royal Dodge and Royal Ford. Once again had a outstanding experience. I will always come back to Royal, friendly honest people!
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