I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
I am having a great experience at O'Brien Nissan of Bloomington. The salesman (Elijah Simpson) was excellent in explaining the automobile and highlighting features. He also did an exceptional job in getting me a payment that I was willing to do to get the car. The approval process was the personal yet fast, which I appreciated.
Scotty is a really good salesman, I came in for my appointment to look at a used car, he told me everything that I needed to know about the vehicle, was hospitable, and very kind. He also was knowledgeable about his profession, and was really attentive and asked all the questions that me and my grandfather had. After we went for a test drive, I decited that the car would be my first vehicle, and after that we went through all the paper work and he recommended a friend at state Farm to be my insurance agent and I was happy with my purchase and am very thankful for the service he provided.
An outstanding experience!
They drove me 40 + miles round trip to return my rental unit and when I told them I had cousins in the area to see when the transaction was done the expedited the process all the while making certain I understood things and took the time to be sure I was comfortable with the deal.
In 46 years of purchasing vehicles I have not been involved with a better situation than what Highway Chevrolet Buick GMC provided.
My family has always bought our cars from the Murphy family. They always work hard for you to get the deal done. I would highly recommend Paul Ekstram. He treated me like family. Even brought the car to my home for me to test drive! Excellent experience!
Very smooth purchase from start to finish. Found what I was looking for online called dealer side and sale person was able to answer all my questions regarding the vehicle I made my appointment for the following day and l drove out of there with my new van. This is my third purchase for here and I am sure it won???t be my last
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