Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
I was searching the web yesterday morning for good deals on SUVs. I received a call from Shi Hill and we agreed to meet. Got to Fred Anderson Nissan...not anticipating driving home in a new car later that evening however, I am super excited about my new SUV. Shi was top notch. She was very knowledgeable and beyond patient. We were both exhausted by the end of the day, but she ensured my experience was a great one. I highly recommend her to anyone who plans (or not planning) to stop by and check her out. JOB WELL DONE Shi and much appreciation.
The team at Fred Anderson Nissan of Raleigh indeed carry out the "family store" slogan. From the moment we stepped in the door, we were greeted and offered assistance. Our salesman was Adam, who I have to say is the best sales professional I have ever had (and I've had many). He thoroughly explained the Fred Anderson buying advantages, such as free oil changes for life. In addition, he had excellent knowledge of the vehicle and that really helped us in our decision process. I must also mention the facility is amazing, state of the art with nice amenities such as (really good) coffee. The service department is friendly and modern. I give my full recommendation to the team at Fred Anderson Nissan of Raleigh, and would also recommend you to ask for Adam for a truly great buying experience.
Last week was the first time my daughter purchased a car on her own. She said the person I talked to said he will take care of me. When I tell you Tim took care of my daughter like he was her loving uncle. He shared his personal journey with us which made everything so family like. His energy is so calming and filled with kindness. He has made car buying the absolute stress free ever. If you are looking for some one that puts your intrest first Tim is the person to see. I will absolutely recommend him to everyone. Tim you are the best and thank you for helping my daughter.
Great service and super fast in finance! My family and I wanted to get in and out fast. Eric made sure he had everything in order before we even got there! Not that???s service. Very happy people here!
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
The employees are very friendly people. They work with you to make sure you get what you want. I will be coming here from now on.
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