It was fine. The reception person was condescending and very cold. The sales person was very nice, if you don't want their financing then there enthusiasm falls. They must get perks for that. I didn't get the car only because it got sold.
I live two hours away from this dealership, so i called ahead to make sure they still had the Chevy I was following on Cars.Com. Had to leave a voice mail, but got a call back in five minutes. Extremely friendly and accommodating. Held the car for me till I arrived and was left alone with the car, and no one tried to "sell" it to me. They held it for the rest of the day till I came back later that night to get the paperwork complete. Drove it home that night. Couldn't find better prices or inventory anywhere else. Will definitely be going back once I'm in need of another car. I would have driven 4 hours to this dealership to get my car, it was worth it.
The staff at Laurel Nissan provided the best experience that I could have asked for when purchasing my first car. The staff was extremely knowledgeable and answered all of my questions and worked with me through every step of the way. I definitely felt like I was part of the Laurel family and will recommend Laurel Nissan to friends and family looking to make auto purchases in the future.
I was looking for a specific vehicle and contacted several dealerships. Thomas Honda via Rich Berkey was THE ONLY dealer who was responsive to my search for a used vehicle. Rich was an absolute pleasure, he explained everything very thoroughly, kept in constant contact, and followed up with me every step of the way. All the staff were very friendly. They were very transparent about costs, fees, taxes etc...no jumping through hoops to get a good price and the whole experience was stress free.
Just got my 2nd car from Laurel Nissan and I have never been dissatisfied. Sales, service and finance departments have been all excellent and served my needs and exceeded my expectations. Great people to work with.
Chris was great! Car was purchased site unseen and he was extremely helpful. He sent numerous pics of everything I asked for, warranteed the vehicle and helped get it transported properly. The transaction was completed in 3 days with delivery of my beautiful car. Great communication before, during and after my purchase.i I highly recommend this dealer.
I have purchased 2 vehicles from here I would never go any where else ! All my family has purchased cars from here too. The customer service is great you don't have a salesman breathing down your neck pressuring you about the car inside and on the lot ... The pricing is unbeatable! You will get a clean quality reliable car from here no lemon and it is all straight forward you know what you are exactly getting . The paper work process took less than an hour both times . This will be the best car buying experience ever ! Highly recommended!
I just purchased a 2012 Chevy Cruze from Walt Babiak. It was a very good experience and I would be back again for another vehicle and would definitely work with Walt again. Not pushy very very patient.
Painless and easy. Nice group of people. I really enjoyed my experience with the team at Thomas Honda. They are making me write at least 25 words and I'm not sure what else to say.
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