I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
Antonio & Chance were great to work with when I purchased my 2017 Nissan Frontier.
No pressure, easy going, professional, and cared about my needs more than theirs! Their new facilities are amazing as well!
Had a great buying experience with a young man named Cody in the used vehicle department. I was recently looking for a Toyota Tacoma and came upon one on cars.com and the team was quick to respond via email the next morning. After talking over a week and answering many of the questions I had since I could not see the truck in person (I live outside Dallas) I decided the truck was the one I wanted. I had planned a flight down to pick up the truck the next day. After a fiasco of a trip down there the team got me in and out quickly with a fresh detail and a full tank of gas to hit the road back home! They have even done follow up contacts with me to make sure I am satisfied with the truck, which I am 100%. I wish there were more dealerships like them in the Dallas area!
I did not purchase a car at Bates but I do use them for service on my 370z. Every time I come here I am greated and treated as if I am the only customer that matters. Dealing with the retail parts department has been easy and all questions, no matter how hard have been researched and confirmed. I put alot of trust and confidence in the representative Emilio Montez and his knowledge of how things work not only for my car but how things get done at Bates professionaly. I recommend them under all circumstances to anyone that has a Nissan product.
I went to a few car lots in killeen tx and they were all HORRIBLE...except this one! I worked with David and Menterro who were both very helpful and patient with me. (Im not always the most patient person) They were friendly and worked hard to get me the vehicle I wanted. The atmosphere there was clean and friendly...no pushy salesman which was great and I love my new altima! This is the place to go!!!
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