The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
I couldn't have received a better sales rep than Logan. I have been in this business for a long time not to often do you run into someone like Logan Job will done brother I will send you customers. Thank you for the help.
Awesome people great experience and they want you to know all the in and out with what your doin great job. They get you in and out.
Dependable and affordable
by TxJetguy from Irving
January 14, 2019
As an owner of several Nissan models, I highly recommend this brand for anyone who is interested in buying a car or SUV. They have proven to be dependable and virtually trouble free. I've owned Altima (3 in fact) Maxima and Rouge and never had any problems with them.
Let's just say I was a motivated buyer. I seen online a vehicle I always wanted -and it was for sale from Germain Toyta? Oh yeah! Mine! Despite all the problems I encountered that day, the staff of Germain Toyta we're THERE for me every step of the way. Their professionalism, patience, expertise, and kindness are of a level that has only increased over the years. The faces are new, the names unfamiliar, my trust is the same. - Semper Fi
The Most reliable car I’ve owned
by rialope23 from Brighton Co
January 13, 2019
I’ve always wanted a Rogue and it is everything I’ve expected. It’s perfect for our family of four! We have enough room to fit the five of us comfortably. The air and heat vents in the back are great not everyone can agree the the temp in the car. The back up camera is great, you can see all around the vehicle. The seats losing down in the back give you so much room for extra loading! Love this car!
Found the vehicle we were looking for online. Stopped in before work for a test drive, Mike Banton helped us. No pressure, super friendly and helpful. Put a deposit down on the car and came back a couple days later to process the paperwork. Everything went great, no problems. Mike made this the best car buying experience of all time. If you are looking for a car, stop in and see Mike!!! he will treat you right.
Great For First Time Famy
by Ec100415 from Erie, PA
January 6, 2019
This vehicle is great for my small family. There are so many great features for backup camera, hands free Bluetooth, a panoramic moon roof, and all the storage options. Bought this car from West Herr Nissan in Williamsville, NY right before the holiday. Great in the lake effect weather of northern PA. I would recommend this car to anyone!
We were a bit worried about the whole negotiation process but things went really well. We were given one offer, told them where we needed to be, they matched our budget and off we went filling out paperwork. Mike (Sales), BJ (Finance) Dan (Customer Service, and Dillon (Mechanic) were all fantastic to work with.
Great head/knee room. Good gas mileage
by LJFB from Burke, VA
January 2, 2019
Good visibility from inside, leather was clean, floor matts provided. Everything appears to be in good working condition, no outside damage from previous single owner and no accidents on CarFax.
From start to finish I B.J. Harris and Michael Banton were on point.
I was offered snacks and coffee when I first taken to the waiting room.
Harris returned several times with updates.
The end result . . . totally satisfied.
poor design wheels causes excessive vibration
by Brian from Rimbey
December 31, 2018
not too bad a car but the wheels accumulate gravel and snow and then are out of balance and vibrate extremely bad.dealership suggested I wash wheels more often!!!!!
I walked in to the showroom expecting it to be the first of many dealerships I walked into on my search for a new vehicle. The sales person assigned to me was Jamie Guthmann. She started with a strong handshake and nothing but honesty, as she helped me narrowed the search for my new Altima. I am a salesman, and being sold isn't something easy to do to me. I had done my research ahead of time and Jamie helped me pick out the car and get the deal I was looking for. It ended up being an Altima SR Midnight. At this point I will go back to Jamie at Germain for my next car.
I was so impressed with Jamie and Germain. When my son asked where I thought he should go for a new car. I told him call Jamie. He has since purchased a new Altima from her as well!!
by karen from Conway SC
December 20, 2018
The Rogue is a nice car. Not thrilled with the interior lighting and the headlights. Not overly roomy for bigger people. The button for the gas is too far to reach.
This was my first time going car shopping alone. Jamie Guthmann made this experience non-stressful! She helped me online even before I got to the car lot, she even had the car I was looking for pulled up and ready for a test drive when I arrived! I did not feel pressured to purchase at any time. Jamie has followed up with me multiple times after my purchase to ensure I am satisfied with my car, which was a pleasant surprise! Jamie is a pleasure to work with!
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
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