I am known for being kind of thrifty with my money, so my daughter and wife were shocked when I bought a new CX 5 from Alberto and then, after liking it so much, I went back the next day and bought a CX 3 for me (CX 5 was for wife). I think Alberto was surprised too, but he came in on his usual day off with no commitment from me to purchase a car. I think he saw something in my eye and he knew he could sell me a second car. He is very pleasant to deal with and most of all, he knows what he is selling, he knows the technology, the engines, weather it is a CVT transmission or which models have a turbo. As a retired engineer, I might ask a couple more slightly technical questions than the average person but salesman should know that stuff, Alberto does. He is very friendly and low pressure. I am glad to have met him and very glad to have bought two cars from him. Alberto says Mazda has been good to him, I hope so because they don't all come like Alberto!
I love this place, just bought my second car here from Roy. The first car was a Nissan Leaf that I leased for two years to just try out and I liked it so much I came back for a second one. This time I bought a 2016 Leaf with double the range of the first one and got an even better deal buying than leasing. All this happened because of Roy. I feel he really cars about my needs and looks after me even before his sales. He asked me to wait 6 months before he finally had a great deal on the longer range 2016 Leafs. Thanks Roy and thank you Campbell Nelson.
I bought a 2016 Nissan Leaf that looks feels new. I came to just get another lease, but the cost was not as good as the last Leaf I leased. Roy, who leased the first Leaf to me was so helpful steering me to a much better deal for my pocket book. Coincidently I traded my first Prius into Roy for my fist Leaf, now I traded my second Prius to Roy for my second Leaf. I would do it a third time, probably will. No pressure, just great deals. I have been trying to lease a new Leaf for 6 months, but Roy just kept telling me to wait because the time wasn't right. How often does that happen at a dealership. I hope his boss doesn't read that. I am truly grateful Campbell Nelson has Roy working for them. I really enjoyed my first Leaf, even with the 50 mile range, but now I have 120 mile range for half the price and it feels like the good old days with no range anxiety, and it cost half the price!!! Ill be back for the next one and skip the Prius in between this time.
We had a great and painless experience buying our Rogue at Campbell. Johnny was wonderful to work with, he is knowledgeable and relaxed. We highly recommend considering Campbell Nissan for your next vehicle!
Purchased a pre-owner Nissan Leaf here. Found a car on Cars.com and came to purchase it. Roy greeted me promptly before entering the door, found me with even better car, with loweer mileage, got me better price with an extended warranty included, stayed hours after the dealership closed and had me in the car and out the door that day.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I took my Leaf in for a recall, which was actually an update of the Carwings service, and the service department said they would do an inspection of my vehicle also. I totally expected that some things would be found to "repair" as my experience had been at other dealerships in the past. Blake reviewed the inspection report after everything was completed and showed me that every item on the list checked out as "excellent". I was shocked! Thank you Bellevue Nissan
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
This is the second time we have bought a used Leaf from Johnnie and he's been terrific. Low key, very knowledgeable, and easy to work with.
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