Antonio & Chance were great to work with when I purchased my 2017 Nissan Frontier.
No pressure, easy going, professional, and cared about my needs more than theirs! Their new facilities are amazing as well!
Go to Garlyn Shelton Nissan Used Cars to get a great deal! They are so nice and helpful. They gave me a great deal and It was an awesome experience! I would highly reccomend the amazing sales team and especially the used car manager, Robby Shadburn for all your used car needs.
just bought a brand new 2011 370z.. Il be honest and say that it took a good week to meet half way and get the car i really wanted. first of all, they didn have the car within their dealership, so they went ahead and traded their 370z for the one i want with another dealer somewhere else. so they went out their way to get it for me instead of telling me this is what we got. the buying process was smooth from finance to new owner delivery manual. they guys out there were really nice and helpful and really looking after you. they recommended couple things and sure u that they were right bout em. everyone was involved in the process from the manager himself to the actual dealer, we even went through their service dept to go after couple things before driving out. over all, it one of the best Nissan dealers Ie had the chance to work with, since I owned a Porsche and Lexus previously and went through the same process of getting a new car. Nissan way better , hands up!!!
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
I have been buying cars for nearly 30 years, and my experience with this team has been the most outstanding of all! They are honest, personable, and incredibly efficient. They listened to what I wanted and needed. Their responses all exceeded my expectations. I will be back to buy from them again just as soon as I can.
Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
Had a great buying experience with a young man named Cody in the used vehicle department. I was recently looking for a Toyota Tacoma and came upon one on cars.com and the team was quick to respond via email the next morning. After talking over a week and answering many of the questions I had since I could not see the truck in person (I live outside Dallas) I decided the truck was the one I wanted. I had planned a flight down to pick up the truck the next day. After a fiasco of a trip down there the team got me in and out quickly with a fresh detail and a full tank of gas to hit the road back home! They have even done follow up contacts with me to make sure I am satisfied with the truck, which I am 100%. I wish there were more dealerships like them in the Dallas area!
I did not purchase a car at Bates but I do use them for service on my 370z. Every time I come here I am greated and treated as if I am the only customer that matters. Dealing with the retail parts department has been easy and all questions, no matter how hard have been researched and confirmed. I put alot of trust and confidence in the representative Emilio Montez and his knowledge of how things work not only for my car but how things get done at Bates professionaly. I recommend them under all circumstances to anyone that has a Nissan product.
I went to a few car lots in killeen tx and they were all HORRIBLE...except this one! I worked with David and Menterro who were both very helpful and patient with me. (Im not always the most patient person) They were friendly and worked hard to get me the vehicle I wanted. The atmosphere there was clean and friendly...no pushy salesman which was great and I love my new altima! This is the place to go!!!
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