Great experience from moment I pull into service bay. Received a freindly greeting by several staff members. Work order written quickly. Maintenance completed as requested. Shuttle service was great. I'm extremely pleased with experience.
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
I specifically went to Driver’s Way to buy a car..
by Linda from Exodus Farm
November 2, 2018
I specifically went to this place to deal with Tim Shaw. I found similar vehicles at other dealers, even right next door - but they didn’t have Tim. So I didn’t look any further. I trust him. He is an honest man who truly tries to fit the person to the best car for them.
My only let down was that I left $140 ‘hidden’ in my trade in - and I forgot to get it. One of their employees found it, took it and left the empty money bag. I wish everyone there were as honest as Tim.
I am enjoying my new CR-V Touring I purchased from Tim Shaw. I will be bringing other friends there to buy too.
In the past I have been turned off by the car buying experience at dealers and so have purchased my last several auto's from the owners. This was the first time to visit Driver's Way but will not be the last. I like their business plan and have recommended them to several friends. Research their internet site and give them a try. Cash Helps. Ron Mck
This is the first time I've bought a vehicle from Driver's Way and I highly recommend them. My husband and I went in with an idea of which SUV I wanted and Chad Donaldson met us at the door and made everything so easy for us. From taking a lot of time with me going through all the choices to finalizing the paperwork. We honestly enjoyed his company and we feel like we have made a new friend. We also watched the beginning of an Alabama game on his computer which my husband appreciated!
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
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