Pleasant sales team, accomodating service!!
November 5, 2018
I just recently bought a used 2014 Kia Sorento SX-L, working with Josh Henderson at Ron Marhofer Nissan. It was a very easy and pleasant experience buying the vehicle through him. Josh and team were very helpful in answering all my questions, and assisting me through the finer details of the purchasing process. I was traveling to see and purchase the car from out of town, in which Josh was very accommodating of my schedule, and meeting me immediately upon my arrival each time, no waiting! The car was out front, already waiting for me to view it each time, always clean, and ready to go for test drives. I've purchased many cars in the past, and none of my experiences have been this professional, quick and efficient. For what waiting I did have to do, there were ample TVs around the sales room to kill the time (and they had the NFL draft on!). Their sales team are very people friendly, and you never felt you were being pushed into a decision or towards a certain car, like is done at other dealerships. Even after the purchase, Josh put forth the effort to call and follow up to ensure I made the trip back home OK, and to contact him any time for questions or concerns on the car. They really do have customer satisfaction nailed down, thanks to Josh and the Ron Marhofer Nissan staff!