Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
Kirk is wonderful to work with and makes the buying experience fun and enjoyable. Everyone at the dealership is very considerate of your time and they have always had everything ready to go for me when I come in to pick up my new lease. That is much appreciated, and makes it well worth the 2.5 hour drive from Duluth. Dealership is very responsive to questions as well. Great place to do business, looking forward to working with them again in 3 years!
Was very happy with my recent oil change and tire rotation at Nissan dealership. Donoavan was able to get me in same day and Dave R was excellent in taking care of me when the car was there. I waited for it and watched your fish in fish tank which neat.
Even though my car did not need repair with this recall I always enjoy coming to Eden Prairie Nissan. People are very friendly. David who helped me yesterday is just so nice , so friendly and efficient! The waiting area if needed is comfortable and has good coffee and treats! Also the person who made the appointment was just so nice as usual for this business!!
Brian has worked well with us in the past and cares about what we are looking for and are financial needs, he takes the time to get to know his customers and doesn't push you into something you don't want or can't afford
Friendly staff, informative and I think the mechanics could have dug a bit further into th issue since I came in for a battery change cause I thought that was what was wrong but am still having some issues
We were greeted right away and able to test drive right away! The 3 people (Mark, Kevin, and Brad) that helped along the process were all willing to answer my questions, very patient, and didn???t make me feel rushed or like I was just another sale for them... Over all my experience was great with them! :)
I did not feel rushed to make a decision to buy a motor vehicle from the dealership. Good customer service. I won???t hesitate to refer a friend to this dealership.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.