I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
Had my first visit to Southwest Kia, such nice friendly people work there. I left feeling totally confident that my car is going to be taken care of in my new home state of Texas. Even the parts and service director John Scurlock took time out to visit and welcome me.
As most people do, I did not go in intending on buying a vehicle...just look! But they help me look at my different options, and was very patient with my wife and I. I'm not one who gets into a hurry when making any kind of purchase...especially a car. Joe Perez and the Kia team were very good at working to try to win our business. They were not pushy as some salesman are and once we made our decision to buy, it was probably within an hour of us signing the paperwork and were heading home. Thanks again to the Southwest Kia team, you have earned my business. -Steve-
Brent Graham was an awesome salesman that gave me an honest upfront opinion of one of the greatest cars out there today! I love the KIA Soul thus far and it so happened he himself owns one! I may need to buy another! Chase came out to help with any questions I had and I found him to be an outstanding young man! Aron did a great job with one tough customer, guiding me through the options available! In a very short time they had me on the road to happiness! Thanks guys, and have a great holiday season!
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
I bought a Nissan Pathfinder here, me and my wife, with Jaqueline as our point person. She was very helpful throughout the entire process. From providing information on different models, trims, and available warranty, to offering to match the rates we got from the bank, she was excellent and professional from the first day. She answered questions promptly through texts, scheduled meetings around what worked for us, and made time to meet even when we had to reschedule a meeting and found her busy with another customer. While the amount of information that go into this can be overwhelming sometimes, she made sure to emphasize the important ones. It turned out to be an easy process at the end.
We had a great experience overall, and will certainly recommend Cedarpark Nissan to everyone.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Used Cars.com to find a used car for our college age son, called the dealership and was test driving the car we saw on the website within an Hour. Michael Aldape was professional and really easy to work through the process. Highly recommend
JAKE VASYLKOV helped me with purchasing a car. I did not plan to buy a car that day, as I was just browsing. However, Jake made the buying process very smooth for me and made sure I was very satisfied. I recommend anyone who goes here to go to him because he will go the extra mile and give you good customer service. Thank you Jake!
Jake Vasylkov was very helpful and Knowledgeable!!
by Gaona from Austin, Texas
April 2, 2018
We received excellent service from our sales rep, Jake Vasylkov. He was very knowledgeable, answered all of our questions, and best of all we got a great deal. I highly recommend you visiting him if your looking at purchasing a new vehicle.
As a first time buyer, I highly recommend South Austin Nissan. I have shopped at other dealers and this was the best in my opinion, with the car quality, safety, prices, and their warranty! My salesmen JAKE VASYLKOV was extremely knowledgeable about the vehicles, down to the small details. From the beginning there was never any pressure from him, we felt comfortable the whole time with my decision. He got me into exactly what I wanted, with a price affordable to me and let me add he helped me get my insurance on the spot for a low monthly cost, he even drove me across town to get paperwork signed. Believe me when I say that I strongly recommend him and this dealership.
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