Ray truly wanted to earn my business and it was felt from the initial meet and greet at the front desk. The entire walk around he assured me he was going to take of me and he definitely came through in the end. It took 2 days but we were able to make the deal.
Scheduling the appointment was simple/convenient, staff at the dealership(service team) alerted me to the recall item and were able to complete this work in addition to the initial items I had requested .
The sales rep was good, but I felt hostile. After paying everything in the finance room I came to know I need to pay additional around USD 1400 extra for some DMV tax etc that was never communicated to me before my 3000 out of pocket should cover everything. This is my third consecutive lease from Nissan Finance and I never had this kind of experience. The finance guy tried to push me to pay the amount and keep changing my monthly instalment. But when I decided to break the deal he was able to adjust that amount but still, I need to pay additional around 300 for some DMV work etc and my monthly payment still went up by around 1 dollar what I promised before. I guess this entire thing was a setup and they try to get this additional cost recovered from you. Very disappointing.
Nissan World of Spingfield NJ was very responsive and accomadating and fulfilled my wishes of my new vehicle. The sales team was very polite and courteous when I arrived at the dealership. I am very happy with the whole process. This was the easiest best experience I have ever had with getting my new vehicle.
Tarkan our sales rep. was very pleasant throughout our buying process and made us very comfortable. He also involved his sales manager who also was very honest and address all of our concerns . I would definitely be a repeating customer once my new lease is up .
I can not say how impressed I am with Nissan of Garden City the dealership was clean and from the moment I walked in I felt that I was welcomed and every one there was eager to help me.
I started my day wanting to test drive 4 different makes of SUV and Nissan was my first stop. I was exceptionally lucky to meet Chelsea Edmonds who became my sales person and at the end I could not be more impressed by this gentlemen who was professional, beyond polite and knowledgeable. The dealership was exceptionally busy but Chelsea was gracious and beyond accommodating. After visiting 3 additional dealerships (different manufactures) I knew the Rouge was the choice for me. When I went back to Nissan I was greeted by Chelsea and the sales manager Victor who immediately recognized me-again the place was crazy busy so I was impressed! As it turned out the car I had selected, of which there was only one in stock in that color an option model, was had a scratch. Chelsea and Victor showed me other color options but when they saw I was not thrilled with the other color options they got to work and within in minutes found the car I want it at another dealership. Within an hour they had the car I wanted ready for me. During the entire experience they were so accommodating so gracious and really just wanted me to be happy. The dealership sales manager Scott was also aware of the situation and he also make every effort to let me know spell apologetic they work with the delay and did everything necessary to make sure at the end of the day I was happy and drove off in the car that I wanted. What many cars over the years and visited many dealership and I have to say Nissan Garden City above and beyond the best that I’ve ever visited
My salesperson was a young man named Owen Wang. Owen was professional, knowledgeable and polite. He always returned my calls or texts promptly. Owen answered all of my questions and addressed any concerns. When he went over the vehicle, he covered everything from bumper to bumper in great detail! I was very pleased with him and my service at the dealership.
Donell worked for me to the best of the ability I could ever imagine. He was patient and very knowledgeable. Bruce the Finance Director was the best as well getting me approved for my new car. Didn???t see it coming but these guys made it happen. Shot out to the General Manager Wayne for his take as well, awesome!!!
Donell & Marie were helpful during our visit today. We came in for our appointment and they assisted us quickly and professionally. We came in to buy our our lease and donell made sure we didn???t overpay.
Im pretty sure i would have not purchased this vehicle from Nissan New Rochelle. No knock against NNR but my plan was to look at several other car manufactors and a couple other Nissan Dealers to try and gage and get the best vehicle at my price and i think i did that here. Sales man Bryan Quintana is an outstanding person let alone salesman. I admire this young man's hard work and loyailty to his customers, this dealership got my business because of him.
Incredible but 100% true,that you would walk in to Nissan of New Rochelle and drive away a new car,with zero down payment and without credit. The Staff management provides a very warm reception that makes you smile home with an unforgettable pleasant experience.💝
Nissan of New Rochelle is the best car dealership around. They are incredibly friendly and welcoming. As a female, entering a car dealership can be very intimidating however Nissan of a New Rochelle welcomes you right in with the best service. Anthony is the owner and he???s always on the floor greeting and helping customers. The General Manager, Wayne, is very knowledgeable and actually takes the time to listen to your needs and provide great service. Donnell was my sales consultant, but more like a moral supporter as the cars sell themselves. He is great!! I highly recommend this dealership. I have gotten two leases from them so far and will continue to lease from them moving forward. PS, they also have a service desprtment that gets you in and out with fast great service. Carlos will greet you in the mornings with a big smile (and coffee with bagels).
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