I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Have dealt w this dealership for years and never felt any pressure. My level of satisfaction has always been high, even when things did not necessarily go my way. What I really like about this dealership is that the sales folks and the managers are on the same page. I have never felt that in order to make sure my sales rep, whom I really like, looks good in front of the managers, I have to compromise on a deal.
In other words, while everyone at Bedford is upfront and no nonsense, they always appear to go out of their way to give the customer a decent deal to the point that one is always comfortable coming back again and again.
Great experience at Mentor Nissan. Great salesman and staff. Terri Salvatore was especially helpful and went above and beyond. She took extra time to find me a great rate and for that I am grateful. Thank you so much.
Paul vaccariello made are car buying experience wonderful. We couldn’t be happier with our vehicle. We searched for a specific vehicle through cars.com kind of as a last resort but happy we did. The car was as described in the ad. No bait and switch here the vehicle was cleaner than expected. Overall I would highly recommend Paul and his team at Nissan of Mentor.
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