They have good prices.
They did not properly prep the vehicle, wanted me to bring it back at a later date.
They did not fill it up with gas.
They do not return emails after you purchase a vehicle.
The paperwork took several hours, had to sit in a backroom with no windows in the meantime.
Mr. Abdel took care of us with dignity. No pressure like other car dealers I have been. He understood my concerns. Provided me with all information I request. Best of all prices were low compared to other car dealers.!
Had a great experience on buying my Honda, great price, Mr. Rigoberto did a great job on answering all my questions accurately and having all paper work ready on time so I could go get my car all the way from San Antonio . would definitely recommend it.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Amid the selection of dealerships across houston, superior Subaru was the fourth I had visited. Upon arriving late in the evening they responded to me quickly and professionally. They rapidly pulled up the deal they had been putting together for me and shook my hand as a satisfied new owner of an amazing Subaru. Thank you the the entire team over at Superior Subaru. I highly recommend selecting them.
Mr. Isaac Aguilar was very courteous also professional. Issac answered every question I had about my purchase .He provided excellent service. He got me in n out ,no waiting around for hours,that was a plus . I been to other places where it feels like you spend the whole day there, not with Issac I'm definitely going back to him for my next purchase.
I recently bought a used car from Superior Subaru and the side mirror was not working right. No one found the problem until after the sale.
So, Edwin agreed to replace the mirror. He is an outstanding manager, cares about his customers, and he is easy to talk to.
And, James did a quick check-in for service and worked with his team to get the repair done.
“Doing the right thing” – that is what they did for me. Edwin (in Sales) and James (in Service) earned my trust.
Overall, this was a great experience of purchasing a car. Charles was an excellent salesman, who gave great customer service. I highly recommend going to this dealership and working with Charles when looking for a new car.
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