It seems that everything I asked to be done was and more. That morning I took my car to a car wash and they did a very poor job. Well, when I left Harry Green Chevrolet, my car was very clean! Thank you
I had several unpleasant experiences trying to buy a car before FINALLY finding Mark Hartsell at Oak Ridge Nissan. He got me everything we wanted and more! We liked him so much that we decided to buy a second new car from him. He went out of his way to make sure we were extremely happy with everything including the cars, the colors, the accessories, and the payments. We couldn't have had a better experience. 5 star rating!!!!!! Won't deal with anyone but him and Oak Ridge Nissan. EXTREMELY SATISFIED!!! Have recommended him to all my friends!!! Excellent customer service and personality!! Very customer focused!!
Awesome Dealership with excellent customer service
by Jeffrey Scutt from Alden, NY
November 6, 2018
4.8 (368 reviews)
Here's the deal - we purchased a 2015 Nissan Rogue from the guys at West Herr Nissan Williamsville. Unfortunately, we started experiencing problems with the A/C unit in the vehicle. We took the vehicle to the dealership to have repairs done. The dealership tried to get it to work but to no avail. It went back to the dealership 5 times in the 7 months we owned the car. Long story short, the dealer was unable to fix the problem and West Herr and Nissan Corporate were absolutely awesone. It did take some paperwork and about 6 weeks but West Herr and Nissan Corporate replaced our 2015 Nissan Rogue with a 2016 Nissan Rogue. Special thanks goes out to Mike Tepfenhart, Aaron Sawyer (WestHerr) and Amberly Bradfor (Nissan Corporate)
It is refreshing to know that someone stands behind their products now a day. This is our 6th nissan vehicle and I see no reason to change from them. My daughter's lease on a 2014 Nissan Sentra is coming due and we will be going back to see Mike and Aaron. If you need a new vehicle or a new used vehicle do yourself a huge favor and go look these 2 guys up. They will take good care of you and get you what you want at a price you can afford plus they have a great corporation standing behind them. Thanks again, Mike, Aaron, and Nissan and we will see you soon.
My husband and I have bought 7 new Nissans from Mike Barney over the years. My daughter purchased 2 used cars from Mike Barney in the past 18 months. We are all delighted! Our sales rep Joe Dibble is very knowledgable and really nice, he made the whole transaction super easy. He was never pushy (nobody there has ever been pushy with us) and he was genuinely interested in helping us find the best vehicle for our needs. Thank you Joe Dibble and everybody at Mike Barney!! You guys are great and we will continue to buy all our vehicles from you (and Joe D). And we send everybody we know there!!
You'll find honest people who work hard here, and nobody tries to make the customer happier. It's not a perfect place and customers are not perfect either.
I took possession of my beautiful 2019 Nissan Altima Platinum Edition October 30th. I am super excited about this vehicle. My experience with Malav, my wonderful salesperson, Daniel who helped me get the deal I wanted, and Laura in finance was exceptional. There was no pressure and it was a great experience. Thanks to all Just wanted to also take the opportunity to praise Jaime in service. My previous car needed warranty work and he guided me through everything.
Didn't think I was going to get the car I wanted. I was losing hope and starting to look at other options. But these guys made it happen! They will do anything they can to get you in a car. Thanks to MJ for getting me the car I wanted! This was my first car and I most definitely will be doing business with these guys in the future!
came to test drive a 2014 Audi A6 , I worked with Alex , Great sales person , straight forward guy , got financed with Chase Bank with super low rate , very satisfied .
Clean cars , good service , in and out in about an hour , that is A BIG LIKE .
THANK YOU BAHA
Berman Nissan is the best dealership ever. Everyone is always so nice. I love servicing my car there. sara kaplanovice truly makes the serivce experience worth it, specially she’s able to speak Chinese that makes us feeling comfortable and helpful.
Carmen D,onofrio was. By far the best gave me the most amazing service and was on point with everything from what I needed our what I should get in the future was so hands on just 100% service and when I come in I only deal with him thanks Berman
Enjoyed the friendly, efficient service for me and my Versa again. Oil change with tires rotated/balanced & overall check on conditions -plus - the wash/vacuum tx that marks their quality service .. as I was able to "lounge" with my husband in comfort with treats! Can it be better than this! Thank you Fucillo Nissan 👍
Kristan Johnson is an awesome service person. She's knowledgeable, kind, considerate and always goes above and beyond to make sure you get the service you need. I give her a 10 star rating. The best so far. Also Michael in the service dept. My hat off to them. Kristen is the reason I always come to Nissan of Silsbee because I know she'll take care of my needs. You can call Kristen and she will make sure you get the service you deserve. I've never been dissatisfied with a visit when I go thru her. Once again 10 star rating, not 5 because her expertise and personality, friendly smile says it all. Keep Kristen and you will keep me as a customer. Thanks again for the excellent service you provided to me on 11/17/18.
Purchased a slightly used crossover SUV. Mr. Chacon made the experience worthwhile by providing excellent, forthright and prompt service. He was on task, on time and honest. All of which was very much appreciated. No buyers remorse from this sales rep.
I've never had such a great experience at dealerships than I had at Volkswagen. Alex was so professional and helpful, he answered all of my questions and made me feel extremely taken care of. I'm so happy with my new Jetta!
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