I have had my 2006 Toyota Avalon serviced at AutoNation of Fort Myers for since 2006. I have always been treated fairly and quality of work is excellent. I am always made to feel I am a valued customer and many times AutoNation has gone the extra mile to assure my customer satisfaction. It has been a pleasure doing business with them.
Randy Eilert helped make this experience a delightful one for me. I had not looked for a car in many years and due to a accident needed to find a car in a short period of time. So, the pressure was on. I had decided to visit every dealership I passed in my travels. Which I believe I did! Volvo was the third dealership I visited. I met Randy outside of the dealership and he immediately made me feel right at home. He listened to everything I had to say about what I was looking for in a vehicle, price etc. For the next few days, I continued on my journey. After visiting more dealerships and test driving many other cars, I decided to go back to Volvo. Not only because I felt the car was a superior vehicle, but because Randy spent so much time with me and answered all of my questions over and over again. Randy is a true professional and knowledgeable in all things Volvo. Rocky Rycenga was extremely helpful to me and he is an asset to this dealership. Everyone at this dealership is friendly, courteous and has great customer service. I highly recommend this dealership to anyone who is looking to purchase a vehicle and I so enjoy driving my new Volvo!
Having purchased 6-7 LS since 1991 (one 430 from Scanlan) I had to buy my last two LS460s from Orlando. Why, their volume and price. Each time I gave Scanlan and Germain a chance, neither stepped up to find the car I wanted. I met Heather Cotorakas a few years ago and she made me promise to give her a shot when I was ready to buy a 2018. We talked in April before I headed North, and when I returned in October - she "made it happen". Heather knows her cars, knew my choice of LS500s and was able to come to a price and trade in that was executable w/o hours of haggling. Good to buy locally again. Thanks, Heather.
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
Went to Audi to see what the best option for us would be. Dallas Hagman assisted us for a few days while we made up our minds and helped us see that our best option would be to turn lease into a purchase, Thank You Dallas for your patience,
I usually despise the entire process of buying a car! The day before we went to Toyota & the salesman drove us crazy with his non stop persistence. Even when we stated they didn't have what we were looking for, he kept getting us to wait and wait and wait! Finally, exasperated my husband left while I hid in the car because I knew it was going to be a hard sell. I'd rather lose a toe than buy a car like that! The next day we went to Galloway Direct. Rich Festa, the salesman was as pleasant as he could be. No hard sell, no harassing, no long horrible wait. Also, the closing agent was extremely nice. The overall experience was a nice surprise! We felt like we got a good fair deal and got a great used 2011 Ford Edge with low miles! It was pristine. We got an extended warranty and free oil changes for 2 years! The facility was pleasant with some great antique Fords inside. I would absolutely recommend them for a great experience!
Hertz was my first stop of the day for car shopping. I had checked their website and saw a great selection of cars. My salesman was Chuck, who did an outstanding job as we test drove multiple vehicles before I found the one. From there it was easy, chuck kept me informed throughout the day on the status of the vehicle and when it would be ready to be picked up. I would recommend buying your car from chuck at hertz.
From start to finish, Jeanine was professional, attentive and the definition of PERFECT customer service. She is a star! Ed, the finance manager was patient in answering any of my questions and very informative. I've purchased a number of cars in my lifetime and this, by far, was the best car-buying experience I have ever had.
Jeanine Diehl is wonderful! She made our first car buying experience so seamless that we went back to her for our second. She is extremely knowledgeable and only wants what is best for the customer. We would go to her again!
Lauren carnprobst was absolutely great.She was very very helpful in our purchase and followed through all the way . Service department was a little lacking we had 2 concerns they fixed the main one . But you Can Trust Lauren her word is gold .
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