I am pleased with Marissa Mckay she is vary nice and friendly in does her job right frist time eaver buying a jeep in my life I love my jeep and vary pleased with what goes on at this dealership am a vary pleased happy buyer
Had my trade appraised, a good deal on a used Prius V, plus financing and paperwork finished in under 2 hours on a Saturday!! Chris Elam was my salesmen. Chris was able to answer all my questions(many via text before I arrived), and guide me through the steps. I’ve now purchased 4 Hybrid Prius vehicles and 1 preowned Tundra from John Roberts and have had nothing but great experiences out of the sales department. Additionally I have had most of my service work done there and they always have good coffee and great service.
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
I bought my Altima from Joe. He was nice and the dealership was friendly. They made the process simple and easy. After shopping for weeks, I found hundreds of Nissan Altima's, John Roberts Nissan had the lowest price, so I bought it. I was in and out in about an hour.
Found a used car on Carfax.com at John Roberts Nissan after search for what we wanted, called to verify car was their, and set up a time, Scott Nicolle was our salesman, nice polite and knowledgeable, explained my budget and he made it work, driving a 2015 Nissan Sentra with 24,000 miles.
Contacted sales person at City Auto about a F150 i was interested in. All involved were very helpful in putting together the numbers that fit my budget. Drove 3.5 hours to get there. Vehicle was as advertised. Closed the deal and drove it home. Sales team and finance guys were vert helpful. Would drive there again!
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
I saw a car on cars.com that was for sale at Murfreesboro Nissan at 9:00 on a Fri night and emailed to see if it was still available. I got a call from them at 830 the next morning saying it was and I made an appt to come in. The car was exactly what I have been looking for and the price was better than I had seen elsewhere. The salesman Donnie was friendly and knowledgeable, and after I drove it I was ready to buy. I did not feel pressured and was able to get the exact car I wanted for a good price. It was worth the drive to Murfreesboro from Nashville!
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