I wish I could give this dealership 10 stars. Anyone that has ever purchased a vehicle from a dealership knows the nightmare it can be. The long grueling hours, the back and forth negotiations not to mention hit after hit on your credit. I've been there many times in my life and hated every minute. But that was NOT the case here. This was absolutely the BEST car buying experience ever!!!! I never even had to go to the dealership. We managed the whole deal over the website and phone, during my lunch break. I told them the terms I was hoping to get (not really expecting to get them), and within less then an hour it was done! Then as if that wasn't already awesome, they brought the car and the paperwork to me and within 20 minutes, BAM, DONE! LOVE, LOVE, LOVE these guys! Major kudos to Tyler, he rocks!
Ashley Ortiz was great to work with. She was patient and made it so stress free. I bought a brand new 2018 Nissan Rogue from her. I love this car. When I had trouble with the ???kick??? motion to open hatch, she sent me a little ???how to??? video (just for me)! Now I call that customer service.
I bought my car as a result of an on-line ad from Tonkin Nissan. Casey
Lucas, Sales Manager at Tonkin handled the sale, and then drove
nearly 200 miles to deliver the car to me, as I do not live in Portland.
Casey was very professional and I will always look to him when I buy a
car in the future!
The wife were very happy the way the buying process went. the sales person was kind and friendly, and answered all our questions to the final process of paper work. One person did everything until we signed the paperwork. No hidden fees. it was great.
Toby was an amazing salesman he and everybody there at karl Tyler's help me get in my dream car I didn't think it was possible with my past situation they made it come true I still talk to Toby I love my Camaro everybody there is awesome I would encourage everybody to go there to buy a car and see my new friend Toby not just a Salesman thank you guys for my car I love it
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
The car buying (or leasing) process is never something to look forward to, but Todd made it easy and painless. I knew what i wanted and needed and Todd made it happen in less than 20 minutes!! When i need another vehicle...I???ll be calling Todd again.
Thank you to Matt Gonzalez for his patience during my lease trade in process. Matt spent a great deal of time on this deal to get me THE best deal. He was very thorough and took his time going through the cars manual with me. Matt is best at what he does and I recommend purchasing a vehicle from him! Thank you Matt Gonzalez!
When me and my wife entered martin nissan , you can feel that this dealership is different from the others they treat you not as a customer but as part of there family no pressure selling at all , then enters the most amazing man Mr.Tom Pazienza a great sales executive with the heart for the customer because he cares and listen to what the customer wants thats why , I didnt hesitate to get my dream car the 2018 Nissan Maxima SL . and you can see this guy has everything a customer want service with the heart . So if you visit Martin Nissan Look for Mr. Tom Pazienza , because you I and my wife can guarantee that you gonna be one very sattisfied customer 10 . And special thanks to there finance guy fred very nice and excellent in explaining all the details of the contract to us. jack and marichu
Great experience and wonderful service. We really enjoyed the friendliness and professionalism that we received from Jason Bolin. His knowledge ability of the vehicle and helping us set up and learning how to operate the vehicle to it’s fullest extent worse a blessing to us. We believe that you made a great choice in hiring this young man.
2nd SUV bought from Ricardo at this dealership.
ALWAYS excellent service. Great place to purchase a vehicle! Service department is very good also!!
Their dealership is clean and comfortable if you have to wait! All around great place!
My twin and I bought our very first car on our own
by B&G from Midlothian, VA.
July 31, 2018
Mr. Donell Scott Jr. was the certified sales consultant that my twin and I worked with during our process of purchasing our vehicle. The overall service he gave and experience throughout was 10/10 and would recommend him to any of my friends/family. Thank you Mr. Donell Scott Jr.! This will be a day we will never forget!
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