Kline Nissan is a Leader in Sales and Service
December 7, 2018
Kline Nissan stand behind the vehicles they sell! I purchased my NVPassenger at Kline in 2015. I am thrilled with both their sales and service departments.
Tristan Feeney was my service advisor. I am so pleased and thankful for his professionalism and attention to detail. He is a wonderful asset to Kline and HE is the main reason I am willing to make the 3 hour (one way) drive to this dealership for all of my mechanical needs. Not only was he courteous, he showed genuine concern for my situation and he ensured I was well taken care of throughout the process. WHen he realized that the service was going to be more involved than a one day visit, he equipped me with a rental to get me on my way. I realize that Tristan can't do it alone, the customer oriented processes and procedures enable him to provide exceptional support and assistance. So to fully explain my experience, I am thrilled with the Kline technicians as well, they were thorough in their assessment and experts in their field. Their recommendations for fixing the sliding door on my NVPassenger were point on. This was the 3rd visit to a dealership to have the noisy door looked at, therefore, the silent ride home was a welcomed result of my visit. I am so very impressed with Tristan, the technicians and Kline I will certainly share my opinions with others searching for a dealership or vehicle. Thank you Kline for hiring and keeping quality employees, it speaks volumes about your dealership.