I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Bob Rovnack provided a very positive experience for my Daughter Meredith and me. Buying her first car should be exciting and Bob made the buying process meet our expectations.
We will do business with them again.
First of all, this dealership DOES NOT negotiate. At least that's what was relayed. They don't negotiate, and they over-price their cars, compared to other ones of the same year, make, model, and mileage. You can find cheaper ones, way cheaper ones, at other dealerships. So if you're okay with paying a price for a car that you can buy for much less at another dealership, be my guest. But I would definitely consider all options before stopping here.
I approached buying my Miata with usual fear and trepidation... price was a concern... I didn't want to part with my 2001, yet thought it was time. Lori was very patient and relaxed. At one point I decided not to buy and she, without argument, placed it back on inventory. Also, at other points I'd dealt with Mark and Luke, co-workers with Lori--all cooperated with each other in a very professional and friendly spirit. I had two issues under 30 day warrantee--I was given a loaner car and was called in 1/2 day that car was ready! Location is a problem, gps a necessity for someone new to Dallas. I can now find it after 8 or so visits, but laugh when I finally do get there each time. I'll probably return for service, as I have a warrantee contract, though it allows me to go elsewhere. I feel I have some real and honest friends there, a good experience.
My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
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