The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
2015 NISSAN ROGUE SELECT PROBLEMS
by TAKENFORARIDE from OLEAN NY
January 5, 2019
THERE ARE ALOT OF SAFETY THINGS WRONG WITH MY CAR, LOCKS ME INSIDE, STEERING WHEEL AND BRAKE VIBRATES, FEELS LIKE A WHEEL BEARING IS GOING..AND THE AC COME SON WHEN I TURN THE HEAT OR DEDFROSTERS ON..NISSAN DEALER SAID THIS IS COMMON.
Has very good service and everyone there is nice!!
by Sean Barrow Band from Temple, TX
September 24, 2018
I liked the service and buying process love the trucks and the guys there and nice and promotable it’s awesome and I’d go back there for another vehicle
Comfortable car but too overhyped
by Hannah k from Fort Worth TX
January 8, 2019
I wanted this car over a year but I test drove over
7 and each one had major problems or previous damage mostly related to the engine. This car doesn’t seem reliable as the engine and transmission are the top major things that go wrong first for this car. And it’s too overpriced (since it’s Nissan). I went for a Ford Escape because it has all the same features but more affordable and reliable!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We love our 2019 Nissan Rogue
by DMcClure from Sumerco, WV
January 2, 2019
This vehicle is very attractive with all the safety bells and whistles and has very little road noise. We are very proud when we are driving it and feel especially safe driving it.
simplistic vehicle for easy transportation. Has a nice all wheel drive and solid yet comfortable cabin frame. Lacks cruise control, modern audio equipment, or clear dashboard warning frames. Good buy for those who just need transportation.
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