Let's start off by saying that on Monday 4/10/2016 we traveled all over Elgin to different dealers to find the perfect vehicle for my boyfriend.
McGrath Nissan was the 5th dealer we stopped at. When we arrived Jaw Stewart Promptly greeted us and asked us if we had any questions. We explained that we were not sure and if we could walk the lot. He told us which vehicles were used and which were new. We went off to look. Once we found some we went to him to ask prices and test drive one. He explained the cars features etc. then we went off for the drive. As we were driving we had questions on different parts on the vehicle and Jay did the best he could to answer them all with having a computer with more info in front of him. We got back to the dealer and explained that we didn't want to sit down and talk numbers and all that without my father being there to help us out. He understood and gave us his card to let him know when we would be stopping by with my dad. we shook hands and left.
Few hours later we went back with my dad to test drive it again. Again Jay was very informative when my dad had questions for him as well. Which made my dad happy. Jay was not pushy and let us do the talking and explaining what would fit our budget and needs, instead of trying to push any vehicle on us to make a sale. We went back inside to to fill out the necessary paperwork and start on negotiation to take the car home.
Once he was approved for the loan that's when the negotiations started. There was a bit of back and forth then Jeff Marcus the Used Car Manager came out to negotiate with my boyfriend. He was really easy to work with and made sure we had the price that was right for us so we didn't walk out empty handed. Jeff was also pleasant to work with.
The final person we worked with to sign all the paper work with was the Finance Manager Mario Lopez. We had great conversations, He was easy to talk to. Explained everything and anything. Seriously helped my boyfriend out with an even better deal then what we walked in with. Helped that this was my boyfriends first time purchasing a vehicle by taking out a loan and we was great at explaining all the paper and the warranty etc.
So from the moment we walked in to the moment we walked out we were handed with exceptional customer service. Everyone was super easy to work with and super easy to talk to when it came to concerns and questions. We couldn't have asked for a better dealership! After Monday you guys have earned longtime customers. We will be returning in the future and making sure to mention to family and friends that McGrath Nissan in Elgin is the place to go for a vehicle!
I got my new car almost a year ago at McGrath Nissan in Elgin. EVERYONE at the dealership was knowledgeable about their cars and ALL were very kind and professional. They worked with me to get the best deal that worked for me. I have had great service every time I go there. I go there often because they give free car washes when you buy a car from them and I am a really regular customer for that besides my regular check ups for my car. NO ONE in the service department have ever made me feel like I am being a bother when I come in for my car wash. This dealership has their act together and they know how to treat a customer. I would recommend this dealership to anyone looking for a car and I have done so.
Although our sales person was new, he did a good job of taking care of us. And if he wasn't certain about something, he found someone who had answers. They gave us a very reasonable deal on a new Murano Platinum. The sales manager was very accomodating and we didn't feel pressured. Overall we were very pleased and happy with our purchase. They even let us have pizza they ordered for the employees, since were famished by 2pm. One our better car buying experiences.
I went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed throughout the process, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys....
Mark Wenc and his team gave me the best experience I ever had at a dealership! They were friendly, honest, and extremely knowledgeable. I left feeling very satisfied with my purchase. I cant recommend this place highly enough! I will be coming back with friends and family.
Took a little long to buy the vehicle. Jim was very nice and funny. Trevor was respectful and very polite. They made the process very easy for me and my wife. Thinking about going back for a vehicle for my niece. Ask for Trevor or Jim Wheeler(there are two jim's there).
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
Wound up not buying here but still might trade car in; really liked this place. Worked with Dan A. who was friendly and professional. A very nice change of pace after two terrible experiences at Woodfield Nissan. Cars are priced reasonably since you can't negotiate.
All staff seemed professional and nice. I enjoyed being able to sit in and examine everyone of their cars on the lot by myself.
Very clean facilities
I bought a ???17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
I bought a ‘17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
The Nissan team was outstanding. They answered every question I had. They worked with me though out the whole processes. As a first time new car buyer it was scary but they made you feel comfortable!! David (sales) and the GM and Adam of the finance dept. All did a fantastic job thank you guys so much.
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
Mollie McGrath and everyone else we worked with were outstanding. Mollie is the nicest person and knew everything I asked! Any question or concern I had was answered. I never felt pressure and they made sure of that! I would recommend this dealership to everyone and anyone. Mollie helped me find the perfect car. I will never go anywhere else. Ya'll rock and I couldn't thank you enough!
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