by John Seegel from 2077 Bahama Drive Navarre, FL 32566
November 3, 2018
New Tires were added to the vehicle, that was greatly appreciated!. Disclosure of Med. Level scratches were not identified on cars.com.............Dealership was Friendly and very helpful with the Loan Paperwork! One disappointing thing was only 1 set of keys..................I should have asked for a further discount with only 1 set of keys............My wife was not to happy about that..............
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I called about a Toyota Highlander on the website. Spoke with Keith to make sure it was still there. When I got there, he showed it to me, gave me the Carfax on it. He ask me about taking it for a test drive. Put a plate on it and said to keep it for the day. I fully checked it out. He wasn't pushy. The car was in great shape inside and out. They have a great staff and have a great lot of cars to look at. I'm extremely thrilled with my purchase and highly recommend them.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
MotorCars of Nashville has tremendous inventory. I received the vehicle that I wanted at a very favorable price. For out-of-state buyers, their electronic document signing is very convenient. I would feel good about recommending this Delearship to anyone.
I totaled my 2018 Altima last week in an accident, and went to Downtown Nashville Nissan, hoping to get the same car again. Jim was extremely helpful and understood my situation. In a little over 2 hours I drove away in my brand new 2018 Altima. It was amazing, fast and I could not have asked for better after still being shaken up by last week accident.
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