I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My experience was great while finding my car, Lou-Royce Christopher was an excellent help especially with getting back to me with information. He answered all my questions and worked very hard. In the end I found the perfect car for me and I???m very satisfied.
Walked into Kelly Nissan Lynnfield Ma. Alex Menendez is sensational he took the time to help me and my friend to buy SUV???s! Best place to buy an Suv! Alex is the best and so is Kelly Nissan! We love Alex and our new SUV???s!! Thanks again for outstanding salesmanship!!🚗???🏻
If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
The problem was diagnosed and fairly expensive but the service representative suggested I called nissan consumer and if they couldn't help with the cost he could possibly apply coupons to help me save some money.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Little did we know we would be in need a of another car, my husband's this time 5 months from getting myself one. We went back to Keith for his knowledge and great service. 5 months later and I am loving my Sienna. Keith found my husband a great used Camry with low miles and a price that can't be beat. The team was great to work with and Phil helped in finance to get us on our way. Thanks for taking great care of us guys!
This is my first visit to Nissan in Woburn and it was a very good experience. The service manager was very pleasant and explained all the repairs that were needed. Very thorough.
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