We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Sent an email inquiring about a vehicle and got a response. Responded to dealers email asking about hours of the business to possibly schedule a test drive and received no response. Recommend calling or just stopping by to look at a vehicle.
Let me start by saying I rarely write reviews. I was referred by a friend for my first vehicle I purchased at Poquet and this is my second vehicle I have purchased at Poquet. Both experiences were hassle free, efficient, courteous, professional and by far the best price. I must expound on my second experience as I informed Brett what I was looking for and he continued to update me monthly until he finally found the exact car I was looking for. What also cemented it was that even the owner, Colin called me a few times checking to see if I was still interested and that they would continue to look for the exact vehicle I wanted. In the interim, I referred a friend and he purchased a car there and Poquet send me a gift card. You won't find an easier buying experience, a lower price or a friendlier staff. I highly recommend Poquet Auto. Thank you to all the staff at Poquet.
Brett was very friendly, respectful and professional. He made overall process easy and fast. The quaility of cars they offer are exceptional. We would recommend this place to all my friends and family and will definitely use this place again in the future!
We purchased a 2016 Murano in January, and their up front pricing was misleading at best. The price dropped while talking with the salesman, only to rise again because they forgot to tell us a key fob was missing, and that would cost $200.00. Our low mileage (33k) Honda trade in was also low balled. Love our Nissan, not so much this dealer.
I found the car that i wanted and did all of the paperwork to buy the car with me doing my own financing through my credit union. The deal in order to take delivery of the car they asked me to write out a check that they told me they would hold until the check arrived from the credit union (I was preapproved with the letter from the credit union stating this). this was Friday on Tuesday the check from the Credit Union arrived at the dealership and was signed for by their personnel and the same day they Deposited the check i wrote and cashed the check from the credit union. well i do not keep 13K in my checking account so needless to say the check was returned and i incurred an overdraft charge from my bank. I contacted my sales person and he said that they would make sure that i was reimbursed for their mistake i've contacted 2x and keep getting the same thing "yes we will reimburse you for that". its been over a month now and still have not seen a reimbursement check for 37.00 for the overdraft that was entirely their fault. so if doing your own financing beware of giving a check to cover the vehicle.
the buying process went great and the sales people were very friendly and they were even able to deliver my car to my home for me. I've bought 4 vehicles from walser automotive and this is the first problem that i have ever had with them. guess i might be looking at a different dealer if they can't follow through on what they say there going to do!!
My extended family has bought from Velishek over the years. Nice selection of used vehicles. Replied to emails in a timely fashion. Stayed late for us to test drive. Haven't bought yet. Still looking. Recommend.
I am very happy with my car buying experience at Poquet. Everyone I encountered there was friendly, courteous, knowledgeable, and professional. All of the employees seemed keenly interested in my satisfaction. Brett Banaszewski is a wonderful sales person. He was so supportive and reassuring during the entire purchasing process. I truly feel that I can contact him with any questions or concerns regarding my 2017 Toyota Corolla. I will definitely recommend Brett and Poquet Auto to my family and friends. Thank you, Poquet, for a positive car buying experience!
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