On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
After purchasing a new car we also added the protective coating inside and out. Looking at the car in daylight the next day we saw that the inside job was not done right. We took it back once and we thought it was corrected until we lifted up the seats and also noticed other areas that were not fixed. On bringing the car back for a second shot at fixing and since our original salesman was not there Baroque stepped up to the plate and really oversaw that it was done right this time. We were there for 5 hours and he kept checking in with us and the service dept. to make sure that it was done correctly. It was great to know that the whole sales dept.works as a team so that our problem was taken care of correctly. Thanks again Baroque!
by Mary L Kercherval Short from Blue Ash Ohio 45242
February 2, 2018
I would first like to say the Customer Service Jeff Wyler Kings Nissan over all is excellent. Samir Abuyaghi did an excellent job of selling me a " Aspen White Sentra SR". He is a very experienced Sales person. I would also like to comment on the young man ( I can not make out his signature) in the Finance office who did an excellent job in financing my car. I have had a Nissan for many years. I have used the current Nissan dealers and service since I moved to Cincinnati in 1996. There may have been a change in dealers along the way.
My husband and I had an extremely great experience at Jeff Wyler Kings Nissan! Most car dealerships just want to sell you the car to pocket the money and fulfill their quota but our sales rep at Jeff Wyler Kings Nissan , Frank Trovato took time to show us various styles and prices of cars that would work for our family and our budget. We test drove quite a few which was very helpful in deciding which car would work for us. Not only was the hospitality of the sales rep genuine but even the financial rep was personable and genuine. We've had our car for about 2 months and are loving every moment of it #2017NissanRogue.... Thanks Jeff Wyler Kings Nissan!
Buying a car is an investment and serious business. I went to several dealers looking at different models. Many dealers did not care if they had your business or not. Things were different at Jeff Wyler Kings Nissan. All staff from the time I entered the building to the time I left smiled, were helpful and cared about finding the right vehicle that would fit my personal needs. Could not have had a better experience. The staff at Jeff Wyler Kings Nissan congratulated me on my new Nissan Rouge, and they were genuinely happy.
We dealt with T.j. for the majority of the process of our car purchase. We came in wanting a used altima and found a great selection. Had everything from older ones to newer ones no options to full of options. Ran payments on a few cars. got me a much lower interest rate than other places. He seemed to really care about not only me but my family! I look forward to buying mulitple cars from him!
Very friendly advisors that understand and appreciate the service repair process. Explained everything that was needed in great detail and advised urgent needs vs those that can wait. Have gone to them several times for my 2009 Altima and will continue. Looking to buy a vehicle from them too!!
Latara and Tania!!Thank you Ladies so much. Yah did an Superior, excellent job on getting me in my 2018 Nissan Sentra you Ladies did a Good job @Jeff Wyler Nissan Fairfield Ohio. You Rock. Thank you for your help!!!!
I met with Tara Barnett over the phone and let me just say she is the BEST in the business! She was patient, kind, thoughtful and made sure my experience was smooth and stress free! I would recommend Jeff Wyler to anyone interested in purchasing your next vehicle and don't forget to ask for TARA
My sales person was Dena McClain. She did a wonderful job. Very knowlegable, and helpful. She wasn't pressuring me to buy, and answered all of my questions. She went above and beyond her job to make sure i had what I needed, and wanted. I will recommend her to my family and friends whenver they are ready to buy a vhicle.
A good experience at the Kerry Nissan. are salesman Brent Adams was very knowledgeable and helpful on the Choice of our new vehicle. After two days of driving i did not likes the 19 ??? tires and the dealership changed them to 18??? no questions asked.
Professional from greeting through the sales process to departure, our fourth (4th) vehicle from this dealership; each time the quality and professionalism increases; we recommend this dealership
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.