Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
I inquired about a newly posted Honda Pilot on a Friday and got an immediate response asking when I was available to test drive which was awesome. I responded immediately that I was in Tahoe for the weekend and could test drive on Sunday afternoon.
The next response was from someone else who said the car had been sold the night before. So a bit of a mixed signal, but no hard feelings, I guess it’s the nature of the biz.
Was looking at a Camaro convertible that they had advertised and asked for quote.
All I got was the run around with requesting more personal info at this point that I was comfortable with. All I wanted was to see had firm their price was, of so what could we do. So no deal was made or offered. Waste of time.
I came here to buy a LEAF and I was pretty picky, but they took care of everything and gave me a very good price! I can call them any time with questions and they genuinely seem happy to help. This is now my first choice when it comes to dealerships.
I came to this dealership because they had a very specific and rare car that i had been looking for. I week before I went to the dealership, i spoke to Peter Ong in the sales dept and he very carefully informed me of the process of getting it. Long story short, i ended taking an eight hour bus ride to the dealership the following week to see if o could buy the car. Peter picked me up from the bus station and took me out to lunch after he heard i hadn't eaten all morning. My car wasn't going to be ready until the following day so the dealership put me up in a hotel after Peter informed them of the bus trip i took to get there. Peter drove me to the hotel and picked me up the following morning and even bought me breakfast! Peter is the nicest guy you'll meet and he made the hassle of getting a new car an absolute breeze. If you ever need to get a car from this dealership, get in touch with Peter, he will go above and beyond for you. I promise you won't regret it!
I had a great buying experience at Sunnyvale Nissan thanks to Peter Ong who was very professional, knowledgeable, and made the whole experience truly enjoyable. An enjoyable car buying experience sounds like an absurdity, but that was really my experience. From the moment we walked in the door, Peter was visibly excited to introduce the vehicle I had inquire about. He himself owned the same vehicle so you could tell he knew what he was talking about. He went over all the features of the car, along with sharing his personal experiences with his own car. Peter is one of those guys who could easily sell you a car with his competency, or even talk you out of one if it's not the right solution for you. Cliches aside, he really is looking out for the customer.
Everyone I met at Sunnyvale Nissan was very courteous and felt like they wanted everything to move along quickly so that I could enjoy the new car ride home. If you're in the market for a car, I would highly recommend Peter without hesitation.
Mr Thongdy Hout and Mr Daniel Brush made the entire car buying experience easy. They were able to answer all of my questions. It was well worth driving 40 miles through heavy traffic to their Dealership!
I am so happy with my new 2017 Altima SR. The customer service was excellent from the 1st time that I contact them until the end of the process. Leo and Juan Botas were fantastic, helpful and listened to me. They gave me a deal that I couldn't refuse!!! Thank you Juan Botas and Leo for all your help!
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