Stellar service at Evans Toyota!
December 3, 2018
i am on a cross country road trip that started in southern california on july3, 2018, and i am traveling to the northeast. i expect to drive over 7,000 miles before i return to california in august. on my way from tulsa, oklahoma yesterday to visit friends in fort wayne, indiana, a shield under the front of my 2015 prius detached and was noisy as it flapped in the wind while i was on the freeway. i got off the freeway, pushed it back up, and made my way safely to fort wayne. there are two toyota dealerships in fort wayne, and my friends suggested that i go to evans toyota. my advisor was justin winters, who was outstanding! he was professional and knowledgeable, and once my car was put on the rack, they reattached my loose shield, and he showed me the work that was done. justin stated that the reattached shield should hold, and that in his professional judgement, it was not necessary to replace with new parts. he did list for me the id numbers for the replacement parts, if i need them in the future. all of this work and advice took less than an hour, and the total cost on my invoice, including labor was ZERO! the technician took the car out for a test drive, and then i was on my way. this was service with a smile, and anyone who needs service on a toyota vehicle in the fort wayne, indiana area should go straight to evans toyota. thank you evans, for your great service and piece of mind for me as i continue on my road trip!