I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
Thank you so much to the entire staff of Deland Nissan! My wife and I arrived not knowing exactly what we wanted, but Pedro and the entire team worked tirelessly to help us find the perfect 2019 Altima with comfortable payments right in our budget. No catches, no games, no gimmicks. You've earned a customer for life!
I came into Deland Nissan and they were very helpful. The customer service lady was super professional. She had a mechanic test drive my car and fix the problem without a service charge. I've been doing business with Deland Nissan since 1989 and will continue to do so because of their service. I also highly recommend them to all of my friends.
We have bought several new cars over the years and what should be a pleasant, exciting experience had never happened, it was always a stressful event that you came away from feeling violated instead of happy about getting your new car.
Our experience with getting our new Maxima from DeLand Nissan was exactly 180 degrees from all of our former buying experiences. From the time we first spoke with Jennifer Ruch, our sales representative, till we drove out a short time later the whole event was was outstanding and professional. We didn't just walk into the DeLand Nissan store and buy the car, we shopped price and not only did they have the best price, their whole attitude was superior to the other dealers and when we went to their store there were no tricks, double talk or additions to the price quote Jennifer had given us. The paper work involved with what is our first leased vehicle ever was very extensive, but Ryan with their financial team made to seem simple and effortless. We love the Maxima and would highly recommend it to anyone who is looking for a fun, good handling, good performance vehicle and we would would highly recommend that you contact DeLand Nissan to check one out. You will not be disappointed!
Over the past month, maybe two, I've gone to Deland Nissan about four times to eyeball what I liked and could afford. On request, none of the salespeople were pushy and I sincerely appreciate that because I wasn't looking to buy until September'ish. But it was with my third visit that I encountered a SALES CONSULTANT, not salesman, named Anthony Santiago. It was on that day that I was asked (gently coaxed, if you will) if I'd give him a few minutes of my time to have my trade looked at AND a brief overall of my desired vehicle. I agreed and then over the next few days Anthony followed up with a couple of calls to advise- not solicit- what the inventory was. Incredibly the dream vehicle became available, we hadn't originally even discussed that time of vehicle because I just knew it to be outside my budget. But for the fact that Anthony knows his product and has a no pressure technique, I'm riding great. I'm ecstatic and totally in love with my car.
Screaming a huge THANK YOU to ANTHONY SANTIAGO.
I called the service dept. today to inquire about a repair...The female service person was extremely rude and short with her questions. I eventually hung up and scheduled the work elsewhere.
Management needs to explain to this person, that keeping customers is how a business grows.
I'll never buy there again.
This is the best car buying experience I have ever had. John Powell at Deland Nissan was exceptional. He was very professional and friendly, he listened to our needs, and he didn't use a high-pressure sales approach, which we experienced at other local dealerships. He quoted a fair price for the truck, and worked with us on the value of our trade in. Ryan Hopkins was also very professional and friendly, and he walked us thru the financing and made the process quick and painless. My wife and I had to drive a little farther to this dealership, but it was well worth it, and we will definitely buy another car from this dealership in the future.
The process of buying this car was the most pleasant and interactive experience I have ever had when negotiating for a car. David was helpful, engaged, and a great listener. Unlike previous experiences he was not pushy or condescending. A pleasure to work with.
Thank you sterling for taking your time to help find the car that I want. I was very difficult because I want to pay less and I wanted my car to have everything. You took your time to show me all the features and how to purchase a vehicle. I truly love my car.
BIG thanks to Gio and Deya for their superb customer service, awesome personalities and dedication to putting me in my dream car! I was so happy to work with them and I am driving away with an amazing car! 110% recommend them if you are looking to purchase a vehicle!
I want Universal Nissan to know that i am so happy and proud to say that you guys have amazing deals and i have the best Nissan altima 2019 because of your Amazing Staff Member, Mr Sarfaraz Ahmed! He is very knowledgeable and a skilled professional. Thankyou Mr ahmed and Thankyou Universal nissan for a pleasant experience. Happy New Year in Advance.
If you need a car, a salesman who goes straight to the point, go see Sterling at Universal Nissan. He doesn???t waist nobody time. I purchase my less than 1 hour. He made it very easy for me. That???s the reason people have to be good at what they are doing.
Had a great experience buying from Billy King, he walked us through the whole process from beginning to end. he not only got us the Pathfinder we wanted but he gave us great service without any pressure. if youre in the market for a new car look him up.
Professional service and excellent customer service. Did everything asked and offered recommendations for future service calls. Washed and vacuumed car at no charge. Great service
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